
Jaguar Land Rover Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
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The screen in my main counsel has been altered since I got my car back. I reached out to my service advisor the next day and did not receive any response. It’s now stuck in a tilted back position and that got my car back. I reached out to my service advisor the next day and did not receive any response. It’s now stuck in a tilted back position and that isn’t even why I brought my car in. The reason I brought my car in (squeaky brakes) was checked out, but inconclusive. They have squeaked every single day since I got my car back 2 weeks ago. I will likely take my car to a different service center for another opinion. More
Even though with the set appointment, the diagnosis took longer than expected but Stephen Talarico was very helpful in explaining all the issues with the car. longer than expected but Stephen Talarico was very helpful in explaining all the issues with the car. More
The vehicle was serviced & is running great again. Carlo Alvar was very informative upon our arrival & did so until vehicle was completely repaired. Thank U Alvar was very informative upon our arrival & did so until vehicle was completely repaired. Thank U More
Overall service was great.For the vehicle interior Overall service was great. For the vehicle interior cleaning though was not sure if it was done properly. I didn’t see any difference before and afte Overall service was great. For the vehicle interior cleaning though was not sure if it was done properly. I didn’t see any difference before and after and the few dirt spots were still as it is after cleaning More
Haven’t had any issues location is clean and service is quick do not make customers wait long, very polite with their customers. quick do not make customers wait long, very polite with their customers. More
We flew down to purchase our Land Rover, and after I explained I was going to fill out a credit form, because we were paying cash. Tom became rude, and walked us to the finance office, and we never say explained I was going to fill out a credit form, because we were paying cash. Tom became rude, and walked us to the finance office, and we never say him again. We told Tom we didn’t want any warranties, and after Luis starting going over our documents he was pushing all the things we didn’t want. We made it clear that we wanted to make our purchase, and get on the road to get home before night. We spent 2 hours telling everyone we didn’t want anything extra, and that didn’t seem to matter. Then they tried adding a $1000 to our deal we had, and we caught it after we got home. We called, and let them know, and it took 2 weeks to resolve. I wouldn’t recommend anyone to this business. Very disappointed. More
Great job helping me find & finance a car & quickly. Only reason for 4 star rating instead of 5 is that no one in the dealership is wearing a mask during the absolute height of the pandemic. reason for 4 star rating instead of 5 is that no one in the dealership is wearing a mask during the absolute height of the pandemic. More
Great customer service ,good location very far from my home been here twice spent over $3000 in parts and labor hoping for a great discount next service if possible or just trade my vehicle in for a upgra home been here twice spent over $3000 in parts and labor hoping for a great discount next service if possible or just trade my vehicle in for a upgrade More
I came in for the first time to Land Rover Schaumburg for an inspection of service performed at the Jaguar dealership in Northfield. I was greeted by Ruby and took immediate control of my concerns and was ab an inspection of service performed at the Jaguar dealership in Northfield. I was greeted by Ruby and took immediate control of my concerns and was able to explain in detail what was causing the action on my car and why it was happening. Very satisfied with your professionalism and happy staff! I will go to Schaumburg from now on! More