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Jaguar Land Rover Schaumburg
Schaumburg, IL
1,507 Reviews
Land Rover Schaumburg | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Land Rover Schaumburg | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,507 reviews
Verified Customer
February 20, 2022
I get better service at my Chevy dealer for my camaro. If you’re dealing in high end cars then the service should be high end. Take seven months to repair my vehicle and they don’t think I deserve some ki If you’re dealing in high end cars then the service should be high end. Take seven months to repair my vehicle and they don’t think I deserve some kind of compensation. The customer service rep basically said they’re not doing nothing for me. My warranty ran out as it sat in the dealership waiting to be repaired all I asked for was an extended seven months warranty and they couldn’t even do that. I think I’m gonna get rid of this car because I have a feeling something else will go wrong with it and I’ll expect me to pay $4000 to repair it. Why have a customer service department? Very disappointed and will not buy high-end cars especially Jaguar‘s again. More
by JagLoser
Employees Worked With
Princess in Customer Service
February 16, 2022
I had a wonderful experience working with Ken & Angela buying a new Jaguar. The whole process from beginning to end was fast & easy. Definitely the best experience I have had at a dealer. Also, Hunter was buying a new Jaguar. The whole process from beginning to end was fast & easy. Definitely the best experience I have had at a dealer. Also, Hunter was awesome in helping my wife understand all the technology. Such a pleasure working with them all and I would highly recommend them! More
by Rpeyton
February 16, 2022
Good prople to work with. Great service. Prices have been going up - dont know why. Great service. Prices have been going up - dont know why. More
by LIAQUATKHAN83
Employees Worked With
February 15, 2022
Our experience with this dealership was not good. Our salesman, Tom, was not personable, and seemed to resist any type of problem solving. He lacked any customer service oriented behavior, to the poi Our salesman, Tom, was not personable, and seemed to resist any type of problem solving. He lacked any customer service oriented behavior, to the point of being rude. He did however reach out to request a positive review. Just to be clear, we walked in with check in hand for the exact amount of the purchase. We were allowed about a 2 mile test drive with the salesman in the back seat, then waited for over an hour and a half for paperwork to be done. Why it would take that long to do paperwork for someone that didn't require financing, I don't know. During that wait, no one took even a minute to familiarize us with the car technology. We purchased the vehicle simply because we liked it, in spite of how we were treated. The Manager, John Nelson was very nice, however, I don't believe he is aware of how Tom is treating customers. The experience was very disappointing. I would not recommend this dealership based on our experience. More
by Jill14
February 14, 2022
Perfect! Jacqueline Easley was very helpful and knowledgeable. She was great to work with. This is the second car we have bought from this dealership. knowledgeable. She was great to work with. This is the second car we have bought from this dealership. More
by COOPER100
Employees Worked With
Jacqueline Easley
February 13, 2022
Very rude and unprofessional, was told one price from a service employee then returned to be told by another it would be an extra 200$ , when I said I wasn’t going to pay an extra 200$ for a “ check engin service employee then returned to be told by another it would be an extra 200$ , when I said I wasn’t going to pay an extra 200$ for a “ check engine light “ rude comments were made between employees about me More
by IDONTKNOWHELI
February 12, 2022
Every time I call from the person who answers the phone , to the actual department I’m looking for they are all so nice and helpful and go above and beyond to answer my questions to the actual department I’m looking for they are all so nice and helpful and go above and beyond to answer my questions More
by toddreschke
