Jaguar Land Rover Schaumburg

Pleasure to work with My husband had started his search for a new vehicle at Land Rover. His salesperson was Steve Grady who was VERY patient knowing up front that we were My husband had started his search for a new vehicle at Land Rover. His salesperson was Steve Grady who was VERY patient knowing up front that we were just looking. Steve followed up with some additional information on the Land Rover Discovery Sport that we were considering. He was quick to follow up without being bothersome. After my husband looked around a bit, he decided to go back to Land Rover for another round. Again, Steve was incredibly patient knowing we were still just looking. He spent all the time we needed and was very knowledgeable about the vehicle specs. At no point did we feel pressured. Once we had made a decision, it was time for financing. Again, Steve was on top of everything and we hammered out the details. Still, Steve was very patient and followed up on every question that I had (and I had LOTS). Once we closed, he spent all the time we needed to learn about the vehicle and get us up and running in our new car. Steve was wonderful from beginning to end. Buying a car can be a dreadful experience with pressure from a salesperson or last minute surprise changes to what was agreed to. We had nothing but an easy transaction exactly as promised with a true professional. The only downside is I missed the test drive. Apparently the obstacle course is pretty cool. I would highly recommend Steve to my friends and family. More

'Bought a land rover evoque I had a wonderful experience leasing my range rover evoque. Steve Grady was very helpful in trying to reach a price that we could agree on. He patient I had a wonderful experience leasing my range rover evoque. Steve Grady was very helpful in trying to reach a price that we could agree on. He patiently showed us all the features of the car. More

Terrific Salesperson I had visited LR of HE almost 2 years ago to look at a pre-owned vehicle that was not a Land Rover. Steve Grady was extremely helpful and was wonderf I had visited LR of HE almost 2 years ago to look at a pre-owned vehicle that was not a Land Rover. Steve Grady was extremely helpful and was wonderful in terms of showing the vehicle, getting to a palatable price point and make a deal work out on that particular vehicle. He was personable, he followed up, and was generally a pleasure to work with. Fast forward a year and 1/2 later, I was in the market for a new vehicle. Belonging to a multiple brand dealership really allowed Steve to offer a good range of options from LR to Mercedes to Porsche which, is what I finally purchased. Steve is a pleasure to work with start to finish, Low pressure, high-caliber individual. Highly recommended. More

Willing to work with you David Lecinski was very helpful. This was my first time trying a new luxury vehicle. While I was test driving the car, he was explaning in detail all David Lecinski was very helpful. This was my first time trying a new luxury vehicle. While I was test driving the car, he was explaning in detail all the features and good things about the car I was drving. which made me love the car even before getting off the car. He knew exactly what I was looking for and was very willing to work with me. I was very pleased the way he treated me. And I am very happy today with my new Range Rover. More

Bought a Land Rover Evoque I had the best experience ever buying this beautiful car, the service was amazing, David our sales person was great, warked very profeshionaly, explai I had the best experience ever buying this beautiful car, the service was amazing, David our sales person was great, warked very profeshionaly, explained every detail on the car, would defiantly come back there in the future!!! More

Excellent customer care & support Fourth Land Rover product owned and second purchased through Hoffman MW LR. Excellent follow up and customer service throughout the process, with Ste Fourth Land Rover product owned and second purchased through Hoffman MW LR. Excellent follow up and customer service throughout the process, with Steve being very customer focused and ensuring the right type of experience. John also very involved and working to ensure total customer satisfaction. Excellent team environment at this dealership. Quality people representing a quality brand, and putting forth a visible effort to earn my business. More

Excellent customer service Our first time experience here was great. Steve was awesome. He communicated well with us and had good knowledge of the vehicles. My husband and I cam Our first time experience here was great. Steve was awesome. He communicated well with us and had good knowledge of the vehicles. My husband and I came with our 3 year old son and they were very considerate of the time. Infact, one of the employee went and got my son food from McDonalds. We felt welcomed and we will refer this delearship to everyone we know. More

Very pleasant, honest and quick Everyone my wife and I had a conversation with was very helpful, courteous, friendly, and helpful.Steve, our sales representative was fantastic, not p Everyone my wife and I had a conversation with was very helpful, courteous, friendly, and helpful.Steve, our sales representative was fantastic, not pushy and aggressive, but very helpful, and we feel, honest. We got the feeling that he was there to genius ell help us and not just make a sale. We would definitely recommend our friends to Steve, and the dealership. More

Best Customer Service Ever! Thank you to Steve Grady, Lev and john for going above and beyond for me. I know I was not an easy customer especially coming from Mercedes Benz and m Thank you to Steve Grady, Lev and john for going above and beyond for me. I know I was not an easy customer especially coming from Mercedes Benz and making the switch. I really appreciate your level of customer service and time and effort all you took to help me. I am so pleased and LOVE my new car! More

Excellent Service! I've bought many cars in the past from different dealerships and I've always dealt with pushy, obnoxious salesmen. When we met Steve Grady he was noth I've bought many cars in the past from different dealerships and I've always dealt with pushy, obnoxious salesmen. When we met Steve Grady he was nothing like that. Steve was very helpful and understanding of what we wanted. We told him what we were looking for and he was able to get it for us. Steve went above and beyond for us and we are truly greatful. I've never met a salesman like Steve and I will definitely refer anyone who's looking to buy their next car to him. Thanks Steve! More