
Jaguar Land Rover Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
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Great Dealership Jon and his whole team were great to work with. They made the process of ending a picking up a new lease extremely simple and easy. Specials thank Jon and his whole team were great to work with. They made the process of ending a picking up a new lease extremely simple and easy. Specials thanks to Lev & Adam!1 THANK YOU Mick S More
Never Disappointed - 12 Years Strong! This Land Rover dealership has been nothing but the best to us. The people have always been professional, kind, willing, and right on. We have always This Land Rover dealership has been nothing but the best to us. The people have always been professional, kind, willing, and right on. We have always gotten the best of care and service. More
Superb customer service, and excellent car buying experience! We worked with Mike, Client Advisor he was great and very personable. He successfully answered our questions via phone, email and of experience! We worked with Mike, Client Advisor he was great and very personable. He successfully answered our questions via phone, email and of course in person which helped to make for a painless purchase process. Additionally, Ken, Sales Manager stayed in touch, was flexible and engaged throughout the process. I must also acknowledge that Raul, Sales Manager and the General Manager John stepped up on Ken’s behalf on his day off, and I didn’t have to bring them up to speed. Also, during our research efforts and comparison shopping with five (5) in state and one (1) out-of-state dealerships), Schaumburg, Jaguar Land Rover Dealership offered the BEST PRICE, CUSTOMER SERVICE, BRAND KNOWLEDGE & EXPERTISE HANDS DOWN! So, if you’re in the market for a new vehicle, do yourself a favor and check in with Mike, who I’m sure will help to make your car buying experience flawless. Thank you, AJ & KL More
Clean, fast, helpful. He could not find the appointment he & I made the day before, but he was very accommodated. He made one then and there. I was taken care of he & I made the day before, but he was very accommodated. He made one then and there. I was taken care of More
Very professional staff and extremely helpful in dealing with the unique service issues I was having with my vehicle. My only complaint was that my car had to be there overnight and when I called to schedul with the unique service issues I was having with my vehicle. My only complaint was that my car had to be there overnight and when I called to schedule my service I was not informed of this and since I live far from the dealership this was kind of a hassle. More
My salesperson Darren Little was very helpful and I appreciated his patience with answering all my questions. I’ve known John Nelson for several years now and appreciate that he is part of the organiz appreciated his patience with answering all my questions. I’ve known John Nelson for several years now and appreciate that he is part of the organization and worked with Darren to take care of me. I value relationships and customer service at the top of my list. Thank you! More
Land Rover Schaumburg worked with me on price, when other dealers would not. None of the tired back and forth, haggling with the salesman and manager. They obtained the exact vehicle I wanted, at a fair pric dealers would not. None of the tired back and forth, haggling with the salesman and manager. They obtained the exact vehicle I wanted, at a fair price, upfront. Very pleased with my purchase. More
The worst customer service The worst customer experience since I have been coming to Range Rover of Schaumburg. Customer service was xxxx. I have never experienced this kind of The worst customer experience since I have been coming to Range Rover of Schaumburg. Customer service was xxxx. I have never experienced this kind of rough customer service anywhere before. Even though the warranty company refuses to pay for the service, I already know that I am going to pay for my vehicle service. But the customer service treated me as if I am looking for a handout, or as if I want the service for free. Very dehumanizing and disrespectful. I purchased the vehicle at Range Rover of Schaumburg since 2016, and I have been bringing my vehicle there since then, never experience anything like this. I have a 10% discount service, even the so-called manager told me that they have changed the name to different owner Zeigler or whatever it is, but I ended up paying the full amount of $3880. It not about the money it's about the poor treatment of the customer.I am even told that I have an old vehicle with high mileage, so I should expect to be paying more for the repair. I had a question that among the list of repair, I did the MAP sensor in 2017, why am i been charged for repair of MAP sensor again, I am told that my vehicle is old. More
Amazing Service From the moment I have to send a vehicle over to Stephen he follows up amazingly! Without a doubt in my mind i will only ever use this Land Rover loc From the moment I have to send a vehicle over to Stephen he follows up amazingly! Without a doubt in my mind i will only ever use this Land Rover location. More
Very professional for the entire experience. The only area I need to consider when purchasing my next car is the lifetime maintanence cost of owning a Land Rover. Still a great ride but the past year of area I need to consider when purchasing my next car is the lifetime maintanence cost of owning a Land Rover. Still a great ride but the past year of non standard cost to operate have been way over the top More