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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
286 Reviews

286 Reviews of Jaguar Land Rover Santa Monica - Service Center

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January 15, 2024

Great service, professional support, flexible loaner policy and fair pricing with honest vehicle assessments on work requirements! More

by HENRYB314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great service experience with us! I will be passing the kind words along to Jorge. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 14, 2024

The service rep who I worked with was excellent. He was very nice and professional. More

by BOYD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! I will be passing the kind words along to Armando. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 11, 2024

Mario is hands down the best service agent I’ve ever worked with over 5 rovers I’ve had More

by WARRENSCOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great service experience with us! I will be passing the kind words along to Mario. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 11, 2024

Armando is very professional, he even call Uber and get me going home ....amazing service . He explain what need to be done , the whole process was painless and I am very please. I have been going to the s More

by Ormeaux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great service experience with us! I will be passing the kind words along to Armando. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 07, 2024

Kenny and Cameron have been amazing on ALL levels. ... service, delivery , customer service:) great job and very satisfied with sale and post communication and needs thank you 😊 More

by snrichardson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny and Cameron
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Jan 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Shannon, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience with us! I will be passing the kind words along to Kenny and Cameron! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 06, 2024

My service advisor, Jesse gives amazing customer service. I am extremely pleased with Jaguar Santa Monica service dept. More

by natalieg106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jan 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Natalie! Thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a smooth servicing experience with us! I will be passing the kind words along to Jesse! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center!

January 05, 2024

Great service experience both professional and personal and timely . The availability of a courtesy car was also a high plus. More

by henryb314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Henry, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing servicing experience with us! I will be passing the kind words along to Jorge Rojas! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 02, 2024

Jorge was very clear and a delight to work with. He took care of the Range Rover and delivered when it was expected. More

by RN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a smooth service experience with us! I will be passing the kind words along to Jorge Rojas. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

December 29, 2023

Armando always does a great job - they find solutions to problems, get the job done timely. More

by cxblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing servicing experience with us! I will be passing the kind words along to Armando Saenz! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

December 23, 2023

Mario is a great to work with. Always knowledgeable and thoughtful in taking care of my service needs. More

by Aaron Stiegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Aaron, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing servicing experience with us! I will be passing the kind words along to Mario Garcia. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

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