Jaguar Land Rover Santa Monica - Service Center

Having used other dealerships prior to JLR Santa Monica, I can say that the overall service here is top notch. From the moment I arrived and was greeted by the staff to my service advisor Armando, Rosie, wi I can say that the overall service here is top notch. From the moment I arrived and was greeted by the staff to my service advisor Armando, Rosie, with the loaner cars to the vehicle runners, and cashier, the entire experience makes me feel like I matter and am appreciated as a customer. More

The team was professional and friendly. Provided the service as expected. I had no problems. Provided the service as expected. I had no problems. More

Amazing fast and easy experience. Paul Hernandez is amazing and personable. I had a tire emergency on my WIFE's!!!! car and had to be done quick and he did it and just pleasure going Paul Hernandez is amazing and personable. I had a tire emergency on my WIFE's!!!! car and had to be done quick and he did it and just pleasure going to Land Rover basically, Paul made entire experience :) More

Love my service department, but lately my services counselor doesn't seem interested in my car, no call back what services need to be done, they say me brakes don't need service, but the light is stil counselor doesn't seem interested in my car, no call back what services need to be done, they say me brakes don't need service, but the light is still on. More

Repairs were done correctly and on time. Service advisor was professional and knowledgeable. Scheduling was convenient. Service advisor was professional and knowledgeable. Scheduling was convenient. More

Fantastic customer service. Always a treat to visit team for a service. Even if I’m spending a lot of $$$, I feel informed and taken care of as a customer. Always a treat to visit team for a service. Even if I’m spending a lot of $$$, I feel informed and taken care of as a customer. More

Very organized service department. Give you an appointment, greet you and take care of your concerns. They give a free loaner car, and keep you updated every day Give you an appointment, greet you and take care of your concerns. They give a free loaner car, and keep you updated every day More

I love this dealership! ! Every service person I’ve had for the past five years has been awesome. From professionalism to satisfaction. Mario was my service guy and he contin ! Every service person I’ve had for the past five years has been awesome. From professionalism to satisfaction. Mario was my service guy and he continuously kept me in the loop on the service of my vehicle. 👍🏽😉 More

Rebecca Corbin has always takes such phenomenal care of me And my car. So grateful for her making it so easy me And my car. So grateful for her making it so easy More

Excellent service. Little to no wait time. I was updated as needed in my car’s status. Little to no wait time. I was updated as needed in my car’s status. More