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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
290 Reviews

290 Reviews of Jaguar Land Rover Santa Monica - Service Center

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October 20, 2022

It is always helpful to be able to communicate via text with our service advisor. More

by john_lima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lead valet (forgot his name)
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Oct 20, 2022 -

Jaguar Land Rover Santa Monica responded

Hi John, thank you for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the kind words along to Jefferson! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 19, 2022

everyone is terrific! Always attentive to whatever needs I may have for our Velar. Quick turnaroud and amazing service. More

by CHRISTINA47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Christina, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a terrific experience getting your vehicle serviced. I will be passing the kind words along to Armando, and the rest of our team here at service. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 19, 2022

Great service Quick turnaround Looked at everything on vehicle Great car wash Meet all expectations More

by nteplin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you received quality service that met your expectations. I will be passing the kind message along to Mario, and the rest of our team here at Service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 17, 2022

Very good services Really recommend the services and the team that work in Santa Monica More

by KENYAELIZALDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you would recommend our services! I will be passing the kind message along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 15, 2022

Always great attentive service from the team at Santa Monica. I’ll only bring my cars to Santa Monica for service and repair More

by MARWAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Marwan, thank you so much for taking the time to give us feedback! We are thrilled to have received your recommendation! I will be passing the kind message along to John, and the rest of our team here at service. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 14, 2022

Went for routine service. Everything went as advertised, good and friendly customer service, no surprises. I am a happy customer. More

by finnpeku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Finn, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind words along to Jefferson! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 12, 2022

our service advisor Mario Garcia who is great, very knowledgeable, helpful and cares for customer he is the best. More

by EBSOUMEEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you for giving us feedback! We are thrilled to hear you had an amazing experience! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 10, 2022

I would highly recommend this dealer for purchasing or service, very helpful and easy to deal with them. More

by MTGIRGES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you for taking the time to tell us about your experience, we are thrilled to get your recommendation! I will be passing the kind words along to Armando! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica.

Helpful
October 08, 2022

My service advisor Armando was excellent, and He fixed my concern. Finally, I could able to put a battery charger in my car. More

by Ake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Ake, We are thrilled we were able to assist you. If there is anything you need in the future, please feel free to reach out to us. We will pass your message along to Armando. Have an awesome day!

Oct 10, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Ake, thank you so much for taking the time to give us feedback! We are thrilled to hear you had an excellent service experience! I will be passing the kind words along to Armando! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
October 07, 2022

Our service Rep has been really great to us! Amazing turnaround time! and great communication as well. More

by LIZ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Liz, thank you so much for giving us feedback. We are thrilled to hear you had an amazing service experience! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

Helpful
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