Jaguar Land Rover Santa Monica - Service Center

Mario is amazing and always provides the best personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seaml personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seamless. More

Everyone is responsible at the Santa Monica service department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service a department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service advisor I have ever had during all these years that I take my car to all these different dealerships. He is extremely caring and knowledgeable and kind and responsive. I love my experience every time I bring my car for service. Mario is excellent and his services are exceptional!!! More

The service was beyond phenomenal! will definitely recommend this dealer to family and friends. thanks! will definitely recommend this dealer to family and friends. thanks! More

Everyone that works at Land Rover Santa Monica is extremely nice! The sales process was super fast! I love my Range Rover! extremely nice! The sales process was super fast! I love my Range Rover! More

This dealership exceeded all expectations on every front. I highly recommend them. A great experience. I highly recommend them. A great experience. More

Great service, 0 complaints. Everyone was very nice and professional, this is my preferred dealership for service since it’s down the street from my job. Everyone was very nice and professional, this is my preferred dealership for service since it’s down the street from my job. More

The vehicle I was given was not the same as the vehicle being worked on. This is something Land Rover should be able to accommodate, especially when people’s work and lifestyle has to be maintained with th being worked on. This is something Land Rover should be able to accommodate, especially when people’s work and lifestyle has to be maintained with their respective vehicle. What is a standard, routine maintenance check up that is prepaid in my payment it took nearly a week to finish, which is probably only a 2-3 hour job. For a luxury vehicle brand, it’s completely unfathomable how slow and somewhat incompetent the staff and protocols are at this branch. More

Armando is always great to work with, he has very good judgment on repairs and which is needed soonest versus things that can wait. I am happy to work with Armando and have been for many years. judgment on repairs and which is needed soonest versus things that can wait. I am happy to work with Armando and have been for many years. More

The only reason I bring my Range Rover to this location is because I get excellent service from John Bevardos. There is only so much he can do however because the place seems to be short staffed and don’t is because I get excellent service from John Bevardos. There is only so much he can do however because the place seems to be short staffed and don’t always have loaner cars. They have had my car there now for nine days. Luckily , John was able to get me a loaner car when none were available More

Taking your car in for service is never fun. But the service department is w we yuck and easily done! But the service department is w we yuck and easily done! More