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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
286 Reviews

286 Reviews of Jaguar Land Rover Santa Monica - Service Center

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November 05, 2023

I’ve taken my cars to Santa Monica for over a decade and I like that I see same familiar faces greeting me like family every time I drive in. More

by mezecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2023

Outstanding service by Mario with a quick appointment, a loaner & vehicle returned promptly with no problems. More

by JAMESWESTCONSULTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Jaguar Land Rover Santa Monica responded

Hi James, thank you so much for taking the time to give us feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 03, 2023

Professional, experienced, and reliable. overall excellent service and a clean work environment ready to serve you. Most work is done within a day or two depending on the work being done. More

by robert@ecgroupca.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Robert! Thank you so much for taking the time to give us feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover of Santa Monica Service!

November 01, 2023

Service was excellent with great customer service! Friendly, would definitely continue my future services here! More

by ELSYNATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing servicing experience! I will be passing the kind words along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

October 25, 2023

Jorge was fantastic. I loved working with him, he was complete professional explained everything to me clearly, and in detail, and I’m really greatful. He’s tops for me a More

by MATT@RHODESENT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Matt, thank you so much for taking the time to give us feedback! I will be passing the kind message along to Jorge! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover of Santa Monica Service!

October 21, 2023

Land Rover Santa Monica, Service Advisor Jorge updated me as soon as my LR4 was ready.. knowledgeable & friendly More

by MARLUCY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Jaguar Land Rover Santa Monica responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 20, 2023

Excellent staff at Jaguar Land Rover Santa Monica. Armando is my helpful service advisor who is always efficient and friendly. Pleasure to service my vehicle here. More

by pmg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jaguar Land Rover Santa Monica responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover of Santa Monica Service!

October 14, 2023

Mario and Santa Monica service is great - Mario really goes over and beyond to make your service experience easy and seamless! The BEST! More

by COREY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Corey, thank you so much for taking the time to give us feedback! We are thrilled to have received your recommendation! I will be passing the kind message along to Mario Garcia! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Roover Santa Monica Service Center.

October 13, 2023

I was very satisfied with the work done. The tech was courteous, and very professional. Also with a good communication skill. More

by LEMIRHAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover of Santa Monica Service!

October 08, 2023

They have the best customer service staff in the business and make sure the customer is informed. I’m very happy with their service! More

by MURRAY.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Murray, thank you so much for taking the time to give us feedback! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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