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Jaguar Land Rover Santa Monica - Service Center
Santa Monica, CA
286 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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286 Reviews of Jaguar Land Rover Santa Monica - Service Center
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December 22, 2023
They provide a great service overall. Ease of scheduling, great fleet of loaner cars, and courteous customer service. Ease of scheduling, great fleet of loaner cars, and courteous customer service. More
by HELLO2
Verified Customer
December 10, 2023
Mario is a caring service consultant. He always responds to my calls and inquiries in a timely matter. He notifies my of any needs for my car. He is always available for a great customer He always responds to my calls and inquiries in a timely matter. He notifies my of any needs for my car. He is always available for a great customer service. I would give him 10 out of 10. I have worked with him for the past 8 years. He is wonderful. I am so grateful to have him as my service advisor. More
by RACHELRKR12
Employees Worked With
December 07, 2023
everyone at SM Land Rover is terrific, especially Armando.......we've had 2 cars with him the last 8 years and its been nothing but fabulous Armando.......we've had 2 cars with him the last 8 years and its been nothing but fabulous More
by CHRISTINA47
Employees Worked With
December 01, 2023
Jorge, Did a great job! Despite the setbacks of not having the brakes in the stock. They installed aftermarket front brakes that did not work well, and the vehicle needed t Despite the setbacks of not having the brakes in the stock. They installed aftermarket front brakes that did not work well, and the vehicle needed to be returned. He was able to extend the loaner car to accommodate my schedule and get the brakes repaired. More
by chris@tngres.com
Employees Worked With
November 29, 2023
Great customer service and very knowledgeable staff. They make your purchase easy and care about you time. They make your purchase easy and care about you time. More
by reocon99
November 17, 2023
No one cares, low staff, not like old days people were looking to help you and give you service, today they think they are doing us a favor for fixing your car. looking to help you and give you service, today they think they are doing us a favor for fixing your car. More
by TOUCHFORD
Employees Worked With
It’s ok no name
November 16, 2023
Great service ! Mario is terrific and always ready for my service visits . Its a pleasure dealing with him Mario is terrific and always ready for my service visits . Its a pleasure dealing with him More
by screenlander1
Employees Worked With
November 12, 2023
Mario Garcia. Mario Garcia. Mario Garcia. Mario Garcia. Mario Garcia. ... The charm of owning a Range Rover, better have a Service Representative, you implicitly t Mario Garcia. Mario Garcia. Mario Garcia. Mario Garcia. ... The charm of owning a Range Rover, better have a Service Representative, you implicitly trust ... More
by KVT0
Employees Worked With
November 11, 2023
The dealership is clearly firstrate. I bought my Range Rover Evoque Convertible from a dealership that since moved quite a distance from my home, so i went to another dealership for serv I bought my Range Rover Evoque Convertible from a dealership that since moved quite a distance from my home, so i went to another dealership for service about 14 months ago. they were ok, but not great, and they actually screwed something up. so, i decided to try Jaguar Land Rover santa monica, and they were great--my new service rep Paul Hernandez, and the facility. i consider myself blessed to have found them! More
by JWEINER2
Employees Worked With
