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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
363 Reviews

363 Reviews of Jaguar Land Rover Santa Monica - Service Center

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July 21, 2025

John is very professional and extremely helpful. I’ve never had any issues with John over the many years . More

by RNR120695
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Our service representative Muniq went above and beyond. She was courteous and very professional. We are very happy with her as our service representative. More

by CCPAYSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muniq 5 stars
July 17, 2025

Your service representative Muniq was fantastic! She was polite, efficient and very professional. I am very happy with her as my service representative. More

by CCPAYSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muniq 5 stars
July 17, 2025

I will never come back. It was insanely expensive. I had to go back a few days later to fix something else. My service advisor Muniq was the only positive thing about my More

by KHARKHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Muniq Bynum
July 16, 2025

I recently took in my truck to get serviced. I made an appointment with Mario. I made arrangements to give myself enough time in my schedule, but to my surprise the truck was done sooner than ex More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Jaguar Land Rover Santa Monica is the all-around best and most responsive Land Rover dealership in all of California. More

by JHERRERA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

I love going to santa monica service because of Armando. He is amazing and super helpful. More

by ESTHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for sharing your feedback! We’re so glad to hear that Armando makes your visits such a positive experience. Your kind words mean a lot to us — we’ll be sure to share them with him. We look forward to seeing you again at Jaguar Land Rover Santa Monica!

July 04, 2025

I was very, very sorry to see Rus leave. He was beyond exceptional for me. I have owned the car for five years and every sales person that had worked with me was the very poorest. I brought More

by abigailblingblinge
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words about Rus and understand how much he meant to you as a trusted service advisor. While we’re sorry to see him go too, we’re so glad to hear that John provided you with the same exceptional level of care and made your recent visits smooth and positive. We’ll be sure to share your feedback with John and the team. Thank you for your loyalty to Jaguar Land Rover Santa Monica — we look forward to taking care of you again in the future!

July 04, 2025

The entire experience was amazing. My salesman Kenny was great. He was very knowledgeable, honest and an overall pleasure to work with. Cam showed me all the ins and outs about my new More

by Eleanor
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you so much for sharing your experience! We’re thrilled to hear that Kenny made your purchase smooth and enjoyable with his knowledge and honesty. We’re also glad Cam was able to walk you through all the features and ensure you felt comfortable with your new car. We appreciate your kind words and look forward to welcoming you back to Jaguar Land Rover Santa Monica!

July 04, 2025

Mario is amazing , easy communication, excellent customer service. 5:stars . My experience has been awesome ! More

by 1rodrigopro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for the fantastic feedback! We’re thrilled to hear that Mario made your experience so smooth with his excellent communication and customer service. Your 5-star review means a lot to us — we look forward to welcoming you back to Jaguar Land Rover Santa Monica!

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