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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
474 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 474 reviews

May 17, 2022

I really like how my service tech John takes care of me whenever I come in. He told me he has many years of experience working in this industry, and it definitely shows. It’s the little things that matter More

by Patrice K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to leave a review. We're happy we could meet your expectations! We will be sure to pass your comments along to John. We look forward to your next visit!

May 17, 2022

Had a great experience Extremely professional Will Recommend you guys to my friends and family More

by leedexter05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2022

All about service. Armando is the best auto professional I’ve ever worked with. Prompt responses, works with you, works for you More

by DSDMUM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to leave a review. We're happy we could meet your expectations! We will be sure to pass your comments along to Armando. We look forward to your next visit!

May 17, 2022

Having used other dealerships prior to JLR Santa Monica, I can say that the overall service here is top notch. From the moment I arrived and was greeted by the staff to my service advisor Armando, Rosie, wi More

by KQUART10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie, Jorge, and I don't remember the names of the others unfortunately.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Your review means so much to us and we're so happy to have earned it. We will be sure to pass your comments along to the team. Feel free to reach out to us if you need anything. Have a wonderful day!

May 17, 2022

The team was professional and friendly. Provided the service as expected. I had no problems. More

by mmmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2022

Amazing fast and easy experience. Paul Hernandez is amazing and personable. I had a tire emergency on my WIFE's!!!! car and had to be done quick and he did it and just pleasure going More

by bdorfman0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to leave a review. We're happy we could meet your expectations! We will be sure to pass your comments along to Paul. We look forward to your next visit!

May 17, 2022

Love my service department, but lately my services counselor doesn't seem interested in my car, no call back what services need to be done, they say me brakes don't need service, but the light is stil More

by drettig1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Hello, Thank you for your review and feedback. We will be sure to address this to the team. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

May 17, 2022

Repairs were done correctly and on time. Service advisor was professional and knowledgeable. Scheduling was convenient. More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Jaguar Land Rover Santa Monica responded

We are so happy you had a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2022

Fantastic customer service. Always a treat to visit team for a service. Even if I’m spending a lot of $$$, I feel informed and taken care of as a customer. More

by Dennis M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Jaguar Land Rover Santa Monica responded

Dennis, thank you for your review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2022

Very organized service department. Give you an appointment, greet you and take care of your concerns. They give a free loaner car, and keep you updated every day More

by FARNOUSHTORKAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to leave a review for us at Jaguar Land Rover of Santa Monica Service. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.