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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
474 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 474 reviews

August 01, 2022

Everything worked out great except for the wait time. Call my service writer was great. More

by petropete33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Pete, we're happy you found our staff to be so supportive during your experience here at Jaguar Land Rover of Santa Monica Service.

July 31, 2022

Service is amazing and Mario is truly the best! !! always takes the best care of his customers.. More

by jlowe5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jaguar Land Rover Santa Monica responded

Hi. Thank you so much for the kind words! I will be passing this message along to Mario. Please reach out if you need anything at all. Best Regards, Jaguar Land Rover Santa Monica Service.

July 29, 2022

The people always takes good care of me and they’re very professional. Thank You More

by SPIERCE1100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Pierce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Land Rover of Santa Monica Service.

July 29, 2022

As always, excellent service and great customer service. Very accommodating with their client's needs. More

by vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Vanessa, reviews like this give us motivation and help us ensure we provide high-quality care. Best Regards Jaguar Land Rover Santa Monica Service.

July 29, 2022

Excellent service. Even better customer service. Always helpful and honest. Thank you as always. B More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Brian, we really appreciate your kind words, I will be passing them along to our team! Hope to service you again in future! Best, Jaguar Land Rover Santa Monica.

July 29, 2022

Excellent service. I didn't have to wait long for the car to be ready. Representative was courteous and helpful. More

by htfeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you for taking the time to leave a review for us at Jaguar Land Rover of Santa Monica Service. We're happy we could meet your expectations!

July 27, 2022

Costumer representatives are always friendly and accommodating. They have good communication, and dedication to fixing whatever the problem is More

by samanthaadiamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Samantha, we appreciate you taking time to give us feedback! I am thrilled to hear about your pleasant experience! I will be passing the kind words along to our team! Hope to service you again in the future! Best, Jaguar Land Rover Santa Monica.

July 27, 2022

My dealer worked very hard to get me the exact car I wanted during a time of extremely limited inventory. The dealership itself is clean and pleasant, and everyone was helpful, knowledgeable and courteo More

by kenneallyd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksander Stanisic, Gary Warnes
Jul 27, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, we appreciate you taking time to give us feedback! I am thrilled to hear about your pleasant experience! I will be passing the kind words along to Gary and our team! Hope to service you again in the future! Best, Jaguar Land Rover Santa Monica.

July 25, 2022

I had a wonderful experience at this dealership, and my new Range Rover is beautiful! More

by Sarah K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Sarah, we appreciate you taking time to give us feedback! I am thrilled to hear about your pleasant experience! I will be passing the kind words along to our team! Hope to service you again in the future! Best, Jaguar Land Rover Santa Monica.

July 24, 2022

Service department at this location wanted to charge for diagnostics IN ADDITION to repair cost. That means although I wanted to have the repairs done, they still wanted charge an extra fee for diagnosis. D More

by AR
Customer Service
Price
Recommend Dealer
No
Employees Worked With
JLR Marketing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Jaguar Land Rover Santa Monica responded

Hi AR, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (424) 291-4843 to discuss this further. Regards, Jaguar Land Rover Santa Monica.

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