Jaguar Land Rover Santa Monica

Wonderful customer service. Everyone is extremely helpful and happy to work at the dealership. The appointment is always a pleasure because this service department is extremely Everyone is extremely helpful and happy to work at the dealership. The appointment is always a pleasure because this service department is extremely responsive and wonderful. My service advisor Mario Garcia has done a great job for the past few years since I had my Range Rover. He goes out of his way to help me and make appointment and advise me on any problem that I have on my car. I will give my service advisor 10 out of 10 for the wonderful service. He has done for me every single time. More

The dealership is very organized. When we want to check in there are people who welcome me and receive my car and right away. Start the process. This has been a pleasure going to Serv When we want to check in there are people who welcome me and receive my car and right away. Start the process. This has been a pleasure going to Service at this dealership. I am 100% satisfied with the services. Also, my service advisor is 10 out of 10 in doing any service that I have been wanting On my car. More

Excellent service. Maria was fantastic -- informative, polite, and no pressure. I would definitely buy my next Range Rover from this dealership and I hope Maria hel Maria was fantastic -- informative, polite, and no pressure. I would definitely buy my next Range Rover from this dealership and I hope Maria helps us once again!! More

For style, efficiency and price, my Jaguar SUV can't be beat! Kenny, in the Santa Monica dealership was the most expert and careful dealer representative I have ever worked with -- and I've bought many car beat! Kenny, in the Santa Monica dealership was the most expert and careful dealer representative I have ever worked with -- and I've bought many cars and been to many dealerships, Kenny is kind, welcoming, smart, knowledgeable, relaxed and direct. That's what made the experience so easy. No surprises. I've now had my Jag for a few weeks and it's safe, powerful, and fun to drive. And Kenny has followed up to see if I have any more questions or if I want to go over anything. That's real salesmanship, the old-fashioned way. More

Very disappointed with the service and dishonesty. I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safe I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safety door lock on would be $750 plus $1000 just to check these items so I either pay $8000 or they can’t sell me a new car and trade mine in. I went to Cerritos Land Rover and had everything taken care of of In a timely manner plus they serviced the car and fixed an engine noise all for less than $2000 and most under warranty. I would suggest Chosing a different dealership than Santa Monica for any assistance. More

I reported damage to my XJL which was incurred during servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Res servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Respectfully, Ben Eubanks Owner More

Thank you to Mario and his team for such an effortless visit. From scheduling to receiving my car back, the customer service was great! visit. From scheduling to receiving my car back, the customer service was great! More

Kenny at the Santa Monica dealership was fantastic! He helped me find the best car and secured the best deal in all of Southern California. Highly recommend working with him! He helped me find the best car and secured the best deal in all of Southern California. Highly recommend working with him! More

The process with smooth and simple. Showroom is impeccable, good choices of vehicles and staff was extremely, friendly, courteous and professional. Showroom is impeccable, good choices of vehicles and staff was extremely, friendly, courteous and professional. More

Ara was extremely helpful throughout the process of buying our new Range Rover Sport. He was knowledgable and nothing was too much of problem even though we changed our minds on which one to buy a coup buying our new Range Rover Sport. He was knowledgable and nothing was too much of problem even though we changed our minds on which one to buy a couple of times. We were also in a hurry and he allowed to complete offsite and deliver the vehicle to our front door. More