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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
474 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 474 reviews

October 02, 2022

Always great service from Armando and staff. Highly recommend getting your car serviced there. And always I. A timely manner. More

by STEFANIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie and Hayden
Oct 03, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Stefanie, thank you so much for taking the time to give us feedback! We are thrilled to hear that you have always been receiving great service from us! I will be passing the kind words along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

September 30, 2022

Paul was great. Thanks for listening, flexibility and professionalism. By far the best service rep with whom I’ve worked. More

by jgk_007
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Paul! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

September 30, 2022

Used car was in excellent condition, they beat my credit unions interest rate,they washed my car and filled it with fuel, great customer service. More

by traytt12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Tray, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a great and smooth purchasing experience! I will be passing the kind words along to Bill Parr. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

September 29, 2022

A service that needed to take over one time took three time and over a month to complete. More

by noammaor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

September 24, 2022

I received excellent service at the dealership. However, this survey is annoying as it should be possible to submit a review with just ratings. Being forced to take the time to provide comments in More

by GINATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Nate, thank you so much for taking the time to give us feedback! We are thrilled to hear that you received excellent service from our dealership to our service department. I will be passing the kind words along to Mario, and the rest of our team here! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

September 22, 2022

Excellent service, prompt, and everything was very easy! Would recommend to others. My first Range Rover after driving a Mercedes for 15 years; looking forward to this great change! More

by shelliherman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stelian Tomozei
Sep 22, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Shelli, thank you for taking the time to give us feedback! We are thrilled to hear you had a great purchasing experience! I will be passing the kind words along to Stelian, and the rest of our team here! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

September 20, 2022

Max Shirvani was great to work with! He was extremely professional and knowledgeable about the car we purchased. Max went out of his way to accommodate us; we arrived Sunday late and sta More

by Seattle Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shirvani
Sep 20, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Donna, thank you so much for taking the time to give us feedback! Your input means the world to us! We are thrilled to hear you had an amazing buying experience! I will be passing the kind words along to Max, and Vivian! Looking forward to servicing you again in the near future! Best Regards, Jaguar Land Rover Santa Monica.

September 19, 2022

GREAT SERVICE! EASY DROP OF AND PICK UP! WOULD RECOMMEND TO FRIENDS, WILL RETURN THANKS More

by ALEXM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Alex! Thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing this message along to our team here at service! Looking forward yo servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

September 18, 2022

World class treatment. From beginning to end. I was treated with absolutely quality service. Gonna buy another one. More

by josephfamily1367
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Shirvani
Sep 20, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Joseph, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a great experience! I will be passing the kind words along to our team here! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

September 17, 2022

It is very good. ,Nice staff, organized, checked the problem of my car. Provide rental More

by MOMMYGOF3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you for taking the time to give us feedback! We are glad to hear you had a great service experience! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

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