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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
474 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 474 reviews

November 13, 2022

Service advisor good. But I still have lights on which were why I went for service and paid for it. More

by TANYA.STAWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
non on the list
Nov 14, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Tanya, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to turn your experience around. Please reach out to us at marketing@jlrsm.com at your earliest convenience to discuss how we can turn this experience into a positive one.

November 13, 2022

Great service, helpful advisors , fast and courteous people, clean and easy access parking in and out More

by mikemanshoory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Mike, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience. I will be passing the kind words along to John and Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

November 12, 2022

Bill was by far the most friendly and efficient salesperson I have ever worked with in the last 22 years. I appreciate his attention to detail, customer service acumen and desire to make a phenome More

by SV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino
Nov 14, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear your experience here was exceptional! I will be passing the kind message along to Bill! Feel free to reach out with any questions or concerns you might have. Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica.

November 12, 2022

EXCEPTIONAL, from the time of 1st contact to possession & beyond. EVERYONE was professional, kind & personable. Not enough words to describe this. Thank you so much:David, Kevin, Vivian, Cameron and those ‘ More

by rwdrunner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yaghootian, Vivian Naeish, Cameron Abell, Kevin Soufi
Nov 14, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had an exceptional experience with us! I will be passing this kind message along to our team here! Feel free to reach out with any comments or questions. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

November 03, 2022

Thanking our service representative for always providing the best service possible to us. Thanks again. More

by LIZ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Liz, thank you so much for taking the time to give us feedback! We are thrilled to hear had a great service experience! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

October 24, 2022

Armando, our service writer, is friendly, competent and communicated well with updates on the service progress. More

by PW.ASSOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the kind message along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

October 20, 2022

It is always helpful to be able to communicate via text with our service advisor. More

by john_lima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lead valet (forgot his name)
Oct 20, 2022 -

Jaguar Land Rover Santa Monica responded

Hi John, thank you for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the kind words along to Jefferson! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

October 20, 2022

Super easy experience. I live in a different city so much of the communication after initial email was done on a Saturday night with the sales rep Max who clearly must have More

by markandjamiemullen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shirvani
Oct 20, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Mark, thank you so much for taking the time to give us feedback! We are thrilled to hear we have made your purchasing experience smooth and easy! I will be passing this kind message along to Max! Please reach out of you have any questions or concerns, we are here to help! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

October 19, 2022

Great service Quick turnaround Looked at everything on vehicle Great car wash Meet all expectations More

by nteplin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you received quality service that met your expectations. I will be passing the kind message along to Mario, and the rest of our team here at Service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

October 19, 2022

everyone is terrific! Always attentive to whatever needs I may have for our Velar. Quick turnaroud and amazing service. More

by CHRISTINA47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Christina, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a terrific experience getting your vehicle serviced. I will be passing the kind words along to Armando, and the rest of our team here at service. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

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