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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
474 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 474 reviews

February 12, 2023

Your service advisor has great personality, very friendly, knowledgeable also he provided best customer service. Your service manager asked to clean and washed my care before they gave my car back� More

by seyedact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had an amazing service experience! I will be passing the kind message along to Armando, and our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

February 10, 2023

John Bevardos is extremely helpful every time he handles my car. He takes the time to explain what’s needed and why as well as what needs to be done right now and what can be done later on. More

by rmspiridon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to John! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

February 09, 2023

Pleasant, accommodating and quick turnaround on my car. Quick and efficient dropoff. Same at pickup. Thanks Armando. More

by athleterep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Armando! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service Center.

February 06, 2023

Aways have an excellent service experience with John Bevardos. Would not take the car anywhere else !. More

by GEOAUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Geo, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to John! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 30, 2023

Mario is a professional, caring service rep. Regarding general protocols: I think maintenance should be included for a vehicle like this and 'gouging' a customer for new wipers is an outdated ki More

by bbllewis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Lewis, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 28, 2023

Loe rating due to poor service workmanship. I had an oil change service and the plastic cover and cap on engine was not secured. I had to open up the car hood to figure out what was causing a r More

by art8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jefferson Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Art, we regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

January 27, 2023

Lance was my sales rep for a hard to find new body Range Rover. Other dealers couldn’t find me a car for months. Lance made it happen in 3 days. More

by steve.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Jan 27, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Steve, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a great purchasing experience! I will be passing the kind message along to Lance! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 27, 2023

Best salesman this side of the Mississippi. Lance kept in contact with me for over a month to ensure I got the car I wanted…. More

by marcus2410
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance Smith
Jan 30, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Marcus, thank you for taking the time to give us feedback! We are thrilled to hear you had a great purchasing experience! I will be passing the kind message along to Lance! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 26, 2023

Let me start off by saying that Vivian and Lance are the best! This was, hands down, the best car buying experience I have ever had. It’s one thing to treat customers with kindness, but they made me feel li More

by ariannam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian, Lance
Jan 26, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Arianna, thank you so much for taking the time to give us feedback! We are thrilled to hear you had an amazing purchasing experience! I will be passing the kind message along to Vivian and Lance! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

January 23, 2023

Top notch customer service. Highly knowledgeable professional service technicians and advisors. The best in the country. More

by lyrazoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JLR Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Jaguar Land Rover Santa Monica responded

Hi Lyra, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing service experience! I will be passing the kind message along to our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

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