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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
471 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 471 reviews

October 23, 2024

Very disappointed with the service and dishonesty. I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safe More

by JALLAN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jaguar Land Rover Santa Monica responded

Hello, We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

October 17, 2024

I reported damage to my XJL which was incurred during servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Res More

by BEEUBANKS
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Ben, We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

October 14, 2024

Thank you to Mario and his team for such an effortless visit. From scheduling to receiving my car back, the customer service was great! More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Vanessa, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to Mario. If you ever need anything, please feel free to reach out. Have a great day!

October 13, 2024

Kenny at the Santa Monica dealership was fantastic! He helped me find the best car and secured the best deal in all of Southern California. Highly recommend working with him! More

by natalie mak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Natalie, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to Kenny. If you ever need anything, please feel free to reach out. Have a great day!

October 08, 2024

The process with smooth and simple. Showroom is impeccable, good choices of vehicles and staff was extremely, friendly, courteous and professional. More

by a_horvat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jaguar Land Rover Santa Monica responded

Hello, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to the team. If you ever need anything, please feel free to reach out. Have a great day!

September 24, 2024

Ara was extremely helpful throughout the process of buying our new Range Rover Sport. He was knowledgable and nothing was too much of problem even though we changed our minds on which one to buy a coup More

by Miles McGoun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Miles, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing experience with us. I will be passing the kind words along to Ara. If you ever need anything, please feel free to reach out! Best Regards, Jaguar Land Rover Santa Monica.

September 15, 2024

Great service helpful timely considerate effective work looked over everything to make sure satisfaction efficiency More

by wasiff777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hello, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to the team. If you ever need anything, please feel free to reach out! Best Regards, Jaguar Land Rover Santa Monica.

September 07, 2024

I want to thank Mario and the rest of the staff for the great service. Everyone was very professional and friendly. More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Vanessa, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to Mario and the team. If you ever need anything, please feel free to reach out! Best Regards, Jaguar Land Rover Santa Monica.

September 02, 2024

I had a great experience, quick and professional service from everyone who was involved with my purchase. More

by abraham6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Jaguar Land Rover Santa Monica responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Jaguar Land Rover of Santa Monica

August 31, 2024

The trade-in and purchase of new Range Rover at Jaguar Land Rover Santa Monica was effortless and stress free! I appreciate especially how well organized, and honestly “friendly” the professionals were, More

by martin000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat Marenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Sep 05, 2024 -

Jaguar Land Rover Santa Monica responded

Hello, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

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