Back

Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
474 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
Contact Dealership

3020 Santa Monica Blvd

Santa Monica, CA

90404

Directions

By Type

Showing 474 reviews

March 22, 2024

Mario could not be a better service agent! The prices for service however are very expensive. More

by abbykohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with us at Jaguar Land Rover Santa Monica. We appreciate your support and look forward to serving you again in the future!

March 22, 2024

Everyone was very helpful and friendly. Very happy with my car and with the service I received. More

by bianca
Recommend Dealer
Yes
Employees Worked With
Bill Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with us at Jaguar Land Rover Santa Monica. Our team works hard to ensure every customer feels valued and satisfied, and it's wonderful to see our efforts reflected in your review. We appreciate your support and look forward to serving you again in the future!

March 22, 2024

Everyone that helped me was amazing but using my wheel package has been a bit of a nightmare. Apparently I can’t get a liner so I’d have to be without a car all day and they no longer come to my home. I More

by stylecanon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Marenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to share your feedback! Our team works hard to ensure every customer feels valued and satisfied, and it's wonderful to see our efforts reflected in your review. We appreciate your support and look forward to serving you again in the future!

March 21, 2024

Appreciate the staff at Jaguar Santa Monica. Jesse is always prompt and professional, and maintains great communication while my vehicle is being serviced. More

by EM.ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Jaguar Land Rover Santa Monica. It was a pleasure serving you, and we look forward to welcoming you back for all your future automotive needs!

March 19, 2024

Incompetence is the word. They are unable to fix a car the first time, or often the second time. I've had to return my cars for the same issue multiple times on multiple occas More

by rshabtai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Saenz Jr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

March 18, 2024

I was completely impressed with their professionalism an accident Customer Service. Friendly stuff and Highly skilled. More

by haigannatalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Wow! We're truly grateful for your glowing review. Providing top-notch service is our priority, and we're delighted to hear that you had such a fantastic experience with us. Thank you for choosing Jaguar Land Rover Santa Monica, and we can't wait to assist you again soon!

March 18, 2024

Rep was a bit condescending, I was not pleased with the interaction. I think he look at a customer and decide how to approach them based on if he feels they are wealthy or not More

by huhu0673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I know most of these people so can’t rate them
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

March 17, 2024

No longer a long wait to schedule your appointment for service. Jorge, took care of the problem and provided me with a loaner. More

by dannywla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Jaguar Land Rover Santa Monica. It was a pleasure serving you, and we look forward to welcoming you back for all your future automotive needs!

March 14, 2024

Mario Is great and has always been helpful when I have ever dealt with him More

by SHERVIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Jaguar Land Rover Santa Monica. It was a pleasure serving you, and we look forward to welcoming you back for all your future automotive needs!

March 09, 2024

Mr. Saenz kept me informed throughout the time they were servicing the car. Courteous and efficient service. Highly recommend. More

by mayrap1465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Jaguar Land Rover Santa Monica. It was a pleasure serving you, and we look forward to welcoming you back for all your future automotive needs!

...
10
...