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Jaguar Land Rover Sacramento
Sacramento, CA
95 Reviews
Welcome to Land Rover Sacramento
Land Rover Sacramento in Sacramento, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 95 reviews
May 30, 2023
I am very happy with the service center at Sacramento Jaguar. I had my vehicle towed with a suspension problem, and they had the whole front suspension replaced within a week. Lots of clear follow up f Jaguar. I had my vehicle towed with a suspension problem, and they had the whole front suspension replaced within a week. Lots of clear follow up from Steven also which was very much appreciated. More
by lustillmak
Verified CustomerEmployees Worked With
Steven Munoz
May 30, 2023
I appreciate that Tony was a great sales man, I felt that I got a good deal, and he took the efforts to stay in touch with as as time progressed keeping in mind what i wanted in a vehicle. And once something I got a good deal, and he took the efforts to stay in touch with as as time progressed keeping in mind what i wanted in a vehicle. And once something of my specifications (which were many), showed up - he reached out while i was on vacation, and followed up when I returned. Great to work with, and included in my purchase was a 1 year warranty.... who can beat that! More
by MARINA.ROTARU
Employees Worked With
Tony Alexan
May 28, 2023
They were very friendly and did everything in their power to make sure I brought a car home. to make sure I brought a car home. More
by FOSNUT
Employees Worked With
May 27, 2023
I have been requesting the GPS system in my car be updated since the first after purchase visit. I've been told - "the system is the most current version; you're probably entering the information inc updated since the first after purchase visit. I've been told - "the system is the most current version; you're probably entering the information incorrectly; I've tried it and it worked for me; there's nothing wrong with the GPS system." I've requested the passenger side door molding be secured down. I was told there's nothing wrong with it. When I make an appointment, the service clerks call and tell me I don't need an appointment as it's not time yet, or discourage me from an appointment. My appointment this week, was the first time I've been listened to and heard. Taylor "discovered" that my GPS system is not up to date. (Surprise!) He told me how to go on line and update it. Sadly, I had to pay $120 for the update because it wasn't within 6 months of purchase. Happily, it is not working. So, for all this time, I could have had the updated system, installed under warranty, but because your personnal chose to disregard my requests, it cost me an additional $120. More
by THELLISROSE
Employees Worked With
Taylor Otto
May 26, 2023
Taylor was great. Kept me up to date through the whole process. Thank you, Taylor. Kept me up to date through the whole process. Thank you, Taylor. More
by EVERYBODYLOVESLEELO
May 25, 2023
Very friendly and helpful staff ! Steven went above and beyond to explain details of my car and issues! Kept an open like of communication and very resourceful! Thank you Steven M. :) Steven went above and beyond to explain details of my car and issues! Kept an open like of communication and very resourceful! Thank you Steven M. :) More
by cesilia valdovinos
May 24, 2023
excellent always good in every thing staff is very nice take care of everything good atmosphere i highly recommend take care of everything good atmosphere i highly recommend More
by JAGGUDEEPA123
May 19, 2023
If there were an award for being the Ace of the Base, three people at Sac Jag would qualify.....Dr. Otto, Dr. Curtiss, and Dr. Mike. three people at Sac Jag would qualify.....Dr. Otto, Dr. Curtiss, and Dr. Mike. More
by WHMPILOT
Employees Worked With
December 29, 2022
Purchased a new 2023 Defender from Land Rover of Sacramento in October 2022. Bryce and Amanda in Sales assisted me. This was my 3rd purchase from a Niello dealer, the other 2 being from Niello BMW w Sacramento in October 2022. Bryce and Amanda in Sales assisted me. This was my 3rd purchase from a Niello dealer, the other 2 being from Niello BMW where I've had nothing but amazing experiences both times. Leading up to my purchase, Bruce and Amanda were great to deal with. Responsive, courteous and efficient. The transaction went just as well. And the finance manager (Steve, I believe) was one of the best finance managers I've worked with and I've probably over a dozen in the past few years. I traded in my 2021 BMW 5-series here as well. Also went without a hitch and they offered a competitive trade in value. Post transaction is where the experience went south. First, the brand new car has about half a tank only. I was able to let that go since the overall service had been great. Second, I informed Amanda the next day that I left my custom license plate frame on my BMW and she assured me she will pull it and mail it back to me. I've still not received it and whenever I text Amanda and Bryce for a response I get crickets. Third, I found out by BMW Financial that my account was at risk of collection. Turns out that Land Rover of Sac didn't properly send payout from their Niello BMW dealer. Again, messages to Bryce and Amanda came back with a mere and casual I'll check on it or I haven't gotten a response from BMW yet. So in desperation I contacted the GM at Niello BMW and again, he came through for me and expedited the process. Finally, upon purchase I was told that (1) the instrument cluster wasn't the OE digital model due to supply chain constraints and (2) I would receive my 2nd set of the key fob in the mail. I understand and accepted the instrument cluster issue. To date I have not received my 2nd key fob and the only I update I received is I'll be contacted when it is available. I've purchased and lease several luxury cars and the post-transaction service level has been subpar at best here. I've even contacted the GM at Land Rover of Sac before posting this and did not receive a follow up. On a positive note, I'm loving my defender! More
by BimmerMao
Employees Worked With
Bryce, Amanda
