Jaguar Land Rover Sacramento

We felt Abe was courteous and reliable and honest in our dealings with him and the whole experience was one of the best car buying we have ever had. And we would do business there again dealings with him and the whole experience was one of the best car buying we have ever had. And we would do business there again More

Best buying experience ever! The entire team was phenomenal! what started as a dream became a reality. Kudos to the finance guru, Casey... You rock! and entire sales team (Tim, The entire team was phenomenal! what started as a dream became a reality. Kudos to the finance guru, Casey... You rock! and entire sales team (Tim, Mike & Roger)... You were all great! Also - special thanks to Ryan for making things happen when Casey was off. Besides the super friendly and professional attitude, the customer service and attention to detail was superb! Worth mentioning is the TEAM support. Mike filled in while Tim was out and Ryan filled in while Casey was out and yet no issues with any transition. That what makes this TEAM impressive! Congratulations to the entire TEAM... well done! and Thank you Thank you Thank you!! More

What a excellent car buying experience ! !! My sales people were Tim and Brandon and they so courteous and professional that despite being from out of town, I drove up to see them and driv !! My sales people were Tim and Brandon and they so courteous and professional that despite being from out of town, I drove up to see them and drive the car home vs getting it shipped. I wish our local dealers here in San Jose can learn a thing or two about customer service from these people. From the get go there was both of these gentlemen were very honest and upfront and we finalized everything over the phone and signed papers via docu-sign which made the process so easy. Casey was my Finance manager and he presented good options for me to select from. The dealership itself was so modern and appealing. In short I felt very good throughout the process and delivery experience was extremely special. The thing I loved the most about the entire experience was that it was an extremely gentle business transaction where both sides came negotiated what they can and can not do. Thank You so much Tim and Brandon and I am enjoying the beautiful car every day More

One of the best dealerships I’ve ever done business with would highly recommend them to anyone! would highly recommend them to anyone! More

Team at Land Rover Rocklin was great at every step fo the way. Made it quick and didnt play games. Both Abe and Mike were just great!!!! way. Made it quick and didnt play games. Both Abe and Mike were just great!!!! More

The sales team was easy to work with and very transparent with us during negotiations. Definitely recommended. with us during negotiations. Definitely recommended. More

The dealership went above and beyond to help me get my dream car! Brandon Tripp was very helpful, nice and professional. dream car! Brandon Tripp was very helpful, nice and professional. More

Communications with Will were very pleasant and effective. He was top notch in all aspects and a real gem. The downsides were the snail pace of the sale execution and miscommunication across va effective. He was top notch in all aspects and a real gem. The downsides were the snail pace of the sale execution and miscommunication across various members of the same team. I understand the need for endless upsells, but I don't appreciate the speed at which each upsell is rolled out: the rejection is logged by revising the invoice, entering a new line with a new upsell, and so on for several iterations and hours. Just getting an accurate quote for a loan/lease payment consumes an enormous amount of time. At this point, you are ready to pay in full to preclude the additional time expense. But exchanging your check for the contract and registration is another time-consuming hurdle one needs lots or patience to overcome. Unlike at other dealerships, all signing is done on paper, which translates in delays in case of typos and error correction. Maybe it's all by design. From identifying the car to its delivery, I communicated with 4 individuals and each had a different version of the to-do-items. Verifying who said what and when could have been avoided with note-taking or a checklist. In total it was 4+ hours to conclude the sale post-test drive. Plus several phone calls to sort out the delivery-related details. Plus overnighting the missing registration and temporary plates that weren't handed over at contract signing. But overall, despite the processing inefficiencies and poor internal communications, which must be cured by the upper management, each individual I came in contact with was wonderful and made an extra effort to compensate for the deficiencies. More

My whole experience was exceptional and Brandon was awesome. Beyond my expectation's. Great Experience. awesome. Beyond my expectation's. Great Experience. More

Great! Thanks Abe!!!!!!!!! You guys made it so easy. I won't every buy any other way. Thanks Abe!!!!!!!!! You guys made it so easy. I won't every buy any other way. More