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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews

354 Reviews of Jaguar Land Rover Riverside - Service Center

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November 24, 2023

My Service Advisor, Mr. Erin Dang, exceeded my expectation on every level. His product knowledge and service recommendations assured me that I was in good hands with him. More

by STARGRIFFIN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your loyalty to the Land Rover brand! We're delighted to hear that Erin Dang exceeded your expectations with his product knowledge and service recommendations. We appreciate your kind words about staying loyal to the Land Rover brand.

November 23, 2023

Jaguar/LR Riverside is literally the best location, they always are so careful with your vehicle and always go above and beyond with any of your needs. More

by DARABIANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shariq Maurier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Rasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyassa and Victor
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We appreciate your kind words about Jaguar/LR Riverside being the best location. Providing careful attention to your vehicle and going above and beyond for your needs are top priorities for us. Thank you for choosing Jaguar Land Rover Riverside.

November 23, 2023

Very satisfied with the service that Eric Brooks provided us with. He went above and beyond. We placed an order for a Defender 110 back in July, and he always kept us updated. No issues during financing, and More

by alexm10
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eric Brooks
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for choosing Jaguar Land Rover Riverside! We're thrilled to hear that Eric Brooks provided you with excellent service, going above and beyond. We appreciate your trust in us during the order process for your Defender 110, and we're delighted you had a positive experience with financing.

November 21, 2023

Courteous professional fast informative representatives I will definitely be a returning customer to purchase another car More

by YVETTE.MANGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

I was very impressed with the level of customer service provided at this dealership. I love the coffee bar and the assistant there, she was very thoughtful and so pleasant to speak with. My service advisor More

by SONYALEEHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carrillo
November 16, 2023

As always, they are very friendly and helpful! They have the best service department!! I would recommend them to anyone. More

by CARLY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Everyone was quick to respond when I had questions. I was kept up to date on what was going on with my vehicle. I didn’t feel any pressure to make certain decisions. I felt like I received genuine feed More

by EVERETTE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carrillo, Alyssa
November 16, 2023

Fast and friendly service, Two thumbs up to the Service rep Ivan and the whole crew. More

by MYRONKIMBERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
November 16, 2023

Perfect all the way! Great place. Worth the drive from Palm Springs. Erin was super helpful. More

by kimatolman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
November 15, 2023

Staff was great. Took care of my issue, treated me with the utmost respect, and made sure my car was clean before I left the dealership. What more could you ask for? More

by ER3 LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember the name of the service manager that helped me.
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