Jaguar Land Rover Riverside

We recently needed to take our car to the service center at Jaguar Riverside, and I must say, it was an exceptional experience from start to finish. From the moment we arrived, we were greeted with warmth a at Jaguar Riverside, and I must say, it was an exceptional experience from start to finish. From the moment we arrived, we were greeted with warmth and professionalism that set the tone for the entire visit. Mr. Morgan Conde, clearly is an absolute standout at Jaguar Riverside. His polite demeanor and professional attitude were evident from our very first interaction. We have dealt with him before, and he is our preferred representative at Jaguar Riverside. He exudes a sense of organization and efficiency that immediately puts us at ease. Throughout the process, Mr. Conde was responsive to all of our concerns and desires, ensuring that every aspect of the service was explained, understood, and approved of. Mr. Conde's dedication to providing top-notch customer service represents Jaguar Riverside well. He took the time to thoroughly explain the service process, addressed all of our questions and concerns, and ensured that our car was ready when we arrived. His attention to detail and commitment to excellence is truly commendable. Thanks to Mr. Conde and the entire team at the service center, our concerns about our Jaguar are at ease. Their expertise and professionalism have earned our trust and loyalty, and we wouldn't hesitate to recommend Jaguar Riverside's services to anyone in need of automotive care. More

Albert did an amazing job being our salesman when purchasing our car. He was friendly, kind, communicative, and kept us in the loop at all times. I highly recommend him. purchasing our car. He was friendly, kind, communicative, and kept us in the loop at all times. I highly recommend him. More

What a great experience! Land Rover Riverside has a great team of people to assist with purchasing a new or pre-owned vehicle. Dave Sturgis is excellent. He spend a lot of ti Land Rover Riverside has a great team of people to assist with purchasing a new or pre-owned vehicle. Dave Sturgis is excellent. He spend a lot of time with us to ensure that we found the perfect vehicle for our family. We just picked up our Land Rover Discovery HSE, 7 passenger w 3rd row seating, and we love it. Thank you also to Jeff Rawlins, Sales Manager for assisting with our purchase, and to Steve Morales, Finance Manager, with answering all questions and finalizing the purchase. Looking forward to purchasing another LR in a few years from Dave and the team at LR Riverside. More

My service advisor Mark Espinosa is the best! Thanks to all others behind the scenes. Thanks to all others behind the scenes. More

Heath was great to work with. I felt he always had my best interest as the top priority. I felt he always had my best interest as the top priority. More

Excellent customer service and great explanation of all the services being offered to ensure my vehicle is running 100% the services being offered to ensure my vehicle is running 100% More

Great customer service provided by nice staff. I enjoyed the interactions with the service staff. I enjoyed the interactions with the service staff. More

Respectfully of my time, detailed in terms of my service and what to expect. I am pleased with the service. and what to expect. I am pleased with the service. More

The vehicle encountered issues right after I received it, but the dealership has yet to resolve the problems. They casually provided a reason for me to continue driving the problematic car. I am extremely co but the dealership has yet to resolve the problems. They casually provided a reason for me to continue driving the problematic car. I am extremely concerned about the safety of driving under these circumstances. More

Took my car in for a broken control arm. They tried to tell me that a single broken control arm needed an entire new suspension for my car + other damages for a grand total of 11-12k in repa They tried to tell me that a single broken control arm needed an entire new suspension for my car + other damages for a grand total of 11-12k in repairs. I had my car towed to another shop for a second opinion and what do you know, their estimate was only 2.8k and all damages felt specifically with the affected wheel. Shame on you Land Rover! No to mention that the day I had returned my loaner car, it had rained heavily all week so car washes weren’t open. That being said, I wasn’t able to take it to get cleaned, vacuumed, etc. The man in charge of loaners looked at my like I was xxxx with an upside frown telling me “the next time you have a loaner car, do better and don’t do what you did today” - yeah ya’ll gave me a loaner car knowing I have kids. Crumbs on the floor happen! Had it not been pouring rain I would have been able to clean it fully prior like I did the last time they gave me a loaner. Shame on that guy! More