Jaguar Land Rover Riverside

Mark provided clear explanation of repairs needed and maintained constant communication throughout the entire process. maintained constant communication throughout the entire process. More

Very pleasant to visit, Noticed I am always greeted with great hospitality and nice employees. My service advisor Morgan who I have gone to a couple of times is very detailed and organized. great hospitality and nice employees. My service advisor Morgan who I have gone to a couple of times is very detailed and organized. More

The entire staff goes out of their way to ensure my satisfaction and comfort. Absolutely first class! satisfaction and comfort. Absolutely first class! More

Excellent service! Very good communication and customer service. Aaron and Steven went above and beyond Very good communication and customer service. Aaron and Steven went above and beyond More

The entire staff goes out of their way to ensure my satisfaction and comfort. Absolutely first class! satisfaction and comfort. Absolutely first class! More

PEDRO AND JOHN WERE VERY KNOWLEDGEABLE, PROFESSIONAL , EXCELLENT CUSTOMER SERVICE, THEY KNOW HOW TO MAKE CUSTOMERS FEEL GOOD. EXCELLENT CUSTOMER SERVICE, THEY KNOW HOW TO MAKE CUSTOMERS FEEL GOOD. More

Dealership was great at communicating, Nancy worked provided me lots of great info and answered all of my questions even though I was buying a car from another city. provided me lots of great info and answered all of my questions even though I was buying a car from another city. More

I thought the people I was dealing with were knowledgeable, professional and patient. I would recommend them. knowledgeable, professional and patient. I would recommend them. More

Aaron and Jeff were patient and helpful. Aaron did not pressure or rush us into our purchase and we really appreciate that. All of the numbers were great so we purchased the car we wanted. Aaron did not pressure or rush us into our purchase and we really appreciate that. All of the numbers were great so we purchased the car we wanted. Thank you. More

Woman buying her first car and taken advantage of by Riverside Jaguar sales. Contacted the dealer for a used car they advertised. It had an outstanding critical recall that was partially completed and t Riverside Jaguar sales. Contacted the dealer for a used car they advertised. It had an outstanding critical recall that was partially completed and this dealer told me it was my problem. Then they tried to sell me GPS and paint protection. They finally agreed to remove these costs and send me a contract. I offered a deposit ($5000) and to wire them the money but Jeff and Bryant said they wanted to send me electronic documents. I had at this point arranged with Chevy to have the recall part sent to my nearest dealer and had a loaner car that I arranged to return. I called the dealer the next day when I did not get a contract and was told they needed to confirm a local address and I again offered to pay for the car. Then the next day Bryant called to say that he was sending the contract and needed it signed in the next hour because there was another buyer on the way, at which point I explained that I have been waiting on him for the contract and had arranged for the recalled part to be sent to the dealer! I felt they dismissed women and took advantage being that it was my first car purchase. I called Jeff to understand what they were doing with their commitment to me only to be told they were selling the car to someone who was on his way to the dealer since he was approved for a loan even though I was paying cash and had an agreed deal 2 days ago. Jeff and Bryant are unethical and I would try and avoid this dealer if you are a woman, married to woman or have a daughter. Just imagine what I went through because I depended on this dealer for transportation and have had to scramble to find another car. But this time will look for an ethical dealer that cares about their customers and wants them to return. They really showed how they cared about customers when I offered to provide the information needed to insure the next owner can get the recall part, instead they said that is the new owner's problem and didn't want to notify them! Perhaps they were worried it would loose them the commission on the deal which they obviously put ahead of the major inconvenience to the new customer! More