Jaguar Land Rover Richmond
Midlothian, VA
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Great Sales and Service! We have purchased several vehicles from Land Rover of Richmond. Great experience all around. We would highly recommend them to others. Service Departm We have purchased several vehicles from Land Rover of Richmond. Great experience all around. We would highly recommend them to others. Service Department does a great job. More
2019 Range Rover Sport Supercharged with GREAT Customer Serv I recently purchased a 2019 Range Rover Sport Supercharged from Land Rover Richmond. The Sales Associate Sam allowed me to test drive 2016 and 2018 Ra I recently purchased a 2019 Range Rover Sport Supercharged from Land Rover Richmond. The Sales Associate Sam allowed me to test drive 2016 and 2018 Range Rover Sport Supercharged vehicles so that I could clearly differentiate. Finally, Matt assisted me with making my purchase by providing me a reasonabe incentive and running the numbers that made sense to me. No pressure, no hassle. I had some problems with my tags due to a problem with DMV and John handled this quickly for me while I was at DMV. Also, they streamlined the documentation and purchasing process to decrease my time in the dealership. I owned a 2018 Land Rover Discovery that was serviced and modified by LR Richmond and the Associates like Herb and DeCio always made me feel at home. Best Land Rover dealership and Customer Experience! More
Beware I purchased a used certified Range Rover Supercharged which had several problems after leaving the dealership. Please please take the truck on a test I purchased a used certified Range Rover Supercharged which had several problems after leaving the dealership. Please please take the truck on a test drive on 288 or another interstate before you sign the papers. The truck was right back in the shop after I purchased it for a total of 8 days for excessive road noise which they never fixed. I was told it’s a used truck and the noise was normal for Range Rover Supercharges. I would not recommend this location for a Range Rover. It would be worth driving to VA Beach or Tyson Corner to purchase your Range Rover. More
Excellent Staff! The team at Land Rover Richmond was most helpful and clearly tuned into my needs as a new Rover buyer. I highly recommend this dealership for first The team at Land Rover Richmond was most helpful and clearly tuned into my needs as a new Rover buyer. I highly recommend this dealership for first time Rover buyers such as myself! SG More
Always satisfired with the service Department Jeff always takes care of my vehicle needs & helps me with loaner vehicle. Service is great & on time, sometimes appointment times are not available i Jeff always takes care of my vehicle needs & helps me with loaner vehicle. Service is great & on time, sometimes appointment times are not available immediately. More
Dependable and respectful I have been using Land Rover of Richmond for over 10 years and have had many challenging and expensive experiences trying to keep my 1999 Discovery II I have been using Land Rover of Richmond for over 10 years and have had many challenging and expensive experiences trying to keep my 1999 Discovery II on the road. Over the years I have always felt that Jeff Tilton and others in Service have had my back. My next new vehicle will come from Land Rover of Richmond. More
Professional group I was looking at their pre owned inventory and Tink was very responsive in sending me car fax info and answered all my questions. Really good follow I was looking at their pre owned inventory and Tink was very responsive in sending me car fax info and answered all my questions. Really good follow up and very flexible in meeting my needs to test drive since I am from NC. More
Recent purchase of 2018 Range Rover Sport My overall experience with all personnel involved in this transaction was very positive. I was impressed with the professionalism and friendly demean My overall experience with all personnel involved in this transaction was very positive. I was impressed with the professionalism and friendly demeanor of all of the staff. The General Manager, the F & I Manager as well as the Service Mgr. and Service Advisors who “walked” me through the various operational functions of this vehicle exhibited excellent knowledge of their product and were extremely capable representatives of this dealership. More
Excellent experience during purchase Pleased with all aspects of my experience with recent Range Rover purchase. Sales person, finance manger, etc were very accommodating and professional Pleased with all aspects of my experience with recent Range Rover purchase. Sales person, finance manger, etc were very accommodating and professional. This was my second purchase from this dealership and I would definitely recommend them and the sales person, Sam Cates. More
Excellent Salesman Salesman was friendly, honest and helpful! We were able to wrap up the paperwork rather quickly. Finance manager was also extremely friendly. I would Salesman was friendly, honest and helpful! We were able to wrap up the paperwork rather quickly. Finance manager was also extremely friendly. I would highly recommend Sam Cates! More