Jaguar Land Rover Porsche Volvo Cars of Greenville
Greenville, SC
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Future Returning Customer Great experience. No hassle or fuss, got in and out with the car I wanted at the price I was looking for. Caitlin was organized, professional, and joy Great experience. No hassle or fuss, got in and out with the car I wanted at the price I was looking for. Caitlin was organized, professional, and joy to work with. Thank you making this an easy process and helping give my wife an amazing Valentines Day gift. You’re now my go to when it’s time to shop for me. More
5 star, A+, Second to none, Sales and, Customer Service! I recently purchased a Jaguar from Kyle Adams and Don Ledbetter; what an incredible team they make; So knowledgeable about their vehicles, so friendly I recently purchased a Jaguar from Kyle Adams and Don Ledbetter; what an incredible team they make; So knowledgeable about their vehicles, so friendly and easy to work with. They made purchasing my vehicle so smooth and easy. Kyle did a superb job of demonstrating, explaining all the options/details of the vehicle. Other employees, staff were most friendly, welcoming and accommodating. The Service Department is excellent beyond all expectations, having serviced my previous vehicle for several years. When I left, I truly felt part of the Greenville Luxury family! Thank You Kyle and Don for making my visit, purchase, so smooth and pleasurable. You two are truly, unquestionably, the finest and the best! Dale King, Asheville, NC More
Best experience! Caitlen made our car purchase a delight! Caitlen is knowledgeable, patient, and listens to the needs of her clientele We have never felt pressured or rushed into a sale, and she have found th Caitlen is knowledgeable, patient, and listens to the needs of her clientele We have never felt pressured or rushed into a sale, and she have found the right car and price for us over and over! We have purchased 3 cars with her help, and have been very happy!! More
Excellent Service Caitlin was the perfect blend of patient and informative while I was deciding what and when to buy my car. I couldn't have asked for a more knowledge Caitlin was the perfect blend of patient and informative while I was deciding what and when to buy my car. I couldn't have asked for a more knowledgeable representative also. 5 stars for Caitlin! Thank you for your support and help!! More
GSM - Steve Reed has no ethics I've been trying to purchase a Land Rover - Rover HSE for over 3 months from this dealership. I was told by many Land Rover dealership that you have I've been trying to purchase a Land Rover - Rover HSE for over 3 months from this dealership. I was told by many Land Rover dealership that you have to buy in your state hence, I've been dealing with South Carolina dealers. After 3 months, I was finally able to locate 3 rovers on Greenville's site that I could purchase. I called the dealership and spoke with the salesperson that I'd work with for these 3 months. He was kind enough to inform me that 1 of the rovers were sold and that only 2 were left. I asked him to send me the car specs and he did via email Thursday evening. He copied his sales manager. He also told me that I needed to give a deposit if I wanted vehicle because they get sold quickly. I didn't call him back Thursday morning; but I did call about after 2pm. The salesperson informed me that one of the vehicles was sold so I immediately put a deposit on the last vehicle - Aruba HSE. He put me on hold to go make sure the vehicle was available and proceeded to transfer me to the receptionist who takes the deposit. The receptionist was not at her desk but called me back and took the credit card information. I was satisfied that I reserved the car on Friday. On Saturday I had messages to finish the sale process. I had errands to run so I called and left a message (text too) that I will forward license and insurance information when I return home. In the meantime, I had colleagues that I know in the Greenville area visit the dealership to see the car. I was alarmed to hear from them that the car was offered to them because the salesperson told him "...the deal fell through..." The salesperson told him they were going to sell that car if they could Saturday. The gentleman called and told my husband who told me. I immediately ran home home and emailed the documents. I then received a call that the GSM - Steve Reed sold the car to someone else. Mr. Reed left a long drawn out voicemail telling me that his deposit was received first on Friday and the salesperson I was dealing with didn't tell management he took a deposit. I saved his voicemail message to forward to the Land Rover corporate office. If Mr. Reed is telling the truth, why is it that his dealership continued to sell that same vehicle all day Saturday - trying to sell it to 2 of my husbands colleagues. This dealership does not honor their word (deposit) or business. They took my AMEX information for no reason. Mr. Reed also told me it was an out of state client that he sold the vehicle to - my question is why could he not locate a vehicle for that client? Why would you put one client over another? I left a $3,000.00 deposit. As a college professor that teaches Business Ethics and Fundamentals in Business, I will be using this dealership as an example of unethical business policies. Why take a deposit if you will sell the vehicle anyway? More
Caitlin Swords/Land Rover Greenville Caitlin Swords walked up to me as I looked at cars on the showroom floor. She spoke with poised confident and informed intelligence about the Land Rov Caitlin Swords walked up to me as I looked at cars on the showroom floor. She spoke with poised confident and informed intelligence about the Land Rover product line. Caitlin looks professional and attractive and consults with you to allow you to make a buying decision. The sales manager Don joined the negotiations and he also was very professional. The dealership is clean and well managed. I bought a month ago and all promises have been kept. More
Awesome dealership and sales department Very quick! Extremely kind and honest!!! Would recommend to anyone who wants a nice ride for a great price and customer service done the right way! Very quick! Extremely kind and honest!!! Would recommend to anyone who wants a nice ride for a great price and customer service done the right way! More
Stellar customer focused service Quality dealership with a custome focused mentality. Beautiful showroom. Caitlin provided to us thorough and expertise understanding of the car we u Quality dealership with a custome focused mentality. Beautiful showroom. Caitlin provided to us thorough and expertise understanding of the car we ultimately purchased. And the sales process was quick and provided us complete understanding of the service and warranty arrangements. More
Help with tire Thank you for helping me get to where I needed this morning. You guys have a quality team of employees! I would recommend your service anytime. Thank you for helping me get to where I needed this morning. You guys have a quality team of employees! I would recommend your service anytime. More
Zero follow-up. So I purchased elsewhere. I requested information on a pre-owned E43 on 12/27/18. I never received a follow up to my concerns/questions regarding some issues with the vehicle. I requested information on a pre-owned E43 on 12/27/18. I never received a follow up to my concerns/questions regarding some issues with the vehicle. I’m an out of state cash buyer and was ready to roll with this car if it met my purchase criteria. Last night I finalized my purchase of a certified E43 from another dealership. I’m flying to Chicago today to pick it up and drive it home. Business must be rocking at this dealership to the point that they can afford to force customers to buy from other dealerships. Good job folks. More