Jaguar Land Rover Porsche Volvo Cars of Greenville
Greenville, SC
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Superb service from David Hanna David Hanna sold me a new 2016 XC90. David not only sold me a car but sold himself as a professional that knows Volvo. We had a test drive during whic David Hanna sold me a new 2016 XC90. David not only sold me a car but sold himself as a professional that knows Volvo. We had a test drive during which he explained all of the details of the vehicle. He has a passion for what he does and it shows. His knowledge was impressive. When I took delivery he again took time to review all of the features of the vehicle. He answered all of my questions and if he did't know the answer he said tole me that he would look into the answer. He gave me his cell # and told me to call with any questions. The dealership is fortunate to have him as a salesman. Sales manager and finance personal were awesome. Made our experience delightful. More
Best service ever .. By chad and Sam The service was excellent . When u buy a rover deal with chad and Sam .. Take my advice it doesn't get any better than that ...period The service was excellent . When u buy a rover deal with chad and Sam .. Take my advice it doesn't get any better than that ...period More
15 Range Rover Supercharged Located a 15 Range Rover Supercharged at a dealership in a neighboring state. Chad Chambers agreed to have the vehicle driven to Land Rover Greenville Located a 15 Range Rover Supercharged at a dealership in a neighboring state. Chad Chambers agreed to have the vehicle driven to Land Rover Greenville. We drove a similarly equipped Rover to solidify our choice. The team of sales, finance & customer needs were met in a very low key, patient & professional manner. Although a return customer I anticipate I will see them again when we look for our next vehicle. Great job by all. More
customer service? Scott, I think that it is pretty ridiculous that you would charge me another diagnosis fee to see why my vehicle is making a new noise since you fixe Scott, I think that it is pretty ridiculous that you would charge me another diagnosis fee to see why my vehicle is making a new noise since you fixed my car that it was not making before you all put your hands on it. You tried to justify the noise by getting the technician to agree to something he couldn't definitively say was wrong with the car by asking him the same question over and over and each time he said no. You left me a voicemail telling me my bill would be $100 more than what you originally quoted me. This reminds me of the first time I brought my vehicle to you in May of 2014. You said you would check to see why my passenger headlight kept going in and out and let me know. You took my car back for an hour and they fixed it without my saying so and then tried to charge me. You gave me your card and said sorry this 1 is on the house. What could have been a bad situation for you, you cleaned up well. You had my car for a week this time before looking at it and then I had to rush you the rental back which was such an inconvenience. Spartanburg is not just a skip and a hop away from Greenville plus fighting the traffic which you empathically agreed with on more than one occasion. But it didn't seem to matter because you recommended I bring it back in Thursday when the tech returns to have him look at it (and pay the fee). You didn't have time to clean up the car which you said you owe me from the diagnoses appointment. Not to mention communication between you and your colleagues is minimal. You have me come there on Monday to drop my car off, you're not there and no one has a clue why I'm there. Working with you and Land Rover of Greenville has been nothing short of a headache. My past experiences with the have not been desirable. Customer service is a quality most companies seem to pride themselves on. I have not gotten that impression for this company. All that to say... Smh at a lost for words. Now I have to take my truck elsewhere to get the other issues fixed. I’m sarting to wonder if I had purchased my car from there if I’d be treated differently. More
Great experience My wife and I drove up to Greenville to look at the Range Rover Sport and the Range Rover. We drove both I believe 3 different times all within a 24 My wife and I drove up to Greenville to look at the Range Rover Sport and the Range Rover. We drove both I believe 3 different times all within a 24 hour period. Our Salesman was Chad Chambers, and he was patient, knowledgeable, not pushy/salesy and just a down to earth guy. Said differently, he was great to work with. It was the experience that I wish I could have every time I buy a car. In fact, if I buy another car within their dealership's brands, I will definitely be talking to Chad even though it is an hour and half away from me. More
Buying experience was fantastic! - NEW 2015 Volvo XC60 I searched online for months for a used 2014 or 2015 Volvo XC60 with very specific requirements as to powertrain, interior & exterior color, options, I searched online for months for a used 2014 or 2015 Volvo XC60 with very specific requirements as to powertrain, interior & exterior color, options, etc. I was very particular about condition, mileage and cost; hence, my search was not readily successful and perhaps approaching a state of futility. Last week, it finally dawned on me to try a new Internet search for a NEW 2015 Volvo XC60 and I found that Greenville Luxury had EXACTLY what I wanted and at an advertised, discounted price that was only a few thousand above some of the used vehicles I had been following online for weeks. I made an e-mail inquiry late one evening and very soon the next day, Maggie Forrest responded to my e-mail. Later that day David Hanna, Sales Professional, at Greenville Luxury called me back and I committed to purchase the vehicle over the telephone. The next day, my wife and I drove from Atlanta to Greenville, SC (260 miles round trip) and our new 2015 XC60 was ready for us. The Finance Director, James Clayton, negotiated with several lending institutions on my behalf before we arrived and had arranged 100% financing for us at an astonishing 1.64% APR. On top of that, they advised that we would receive a $1,000 loyalty bonus from Volvo because we've owned (and will be keeping) a 1998 Volvo S70 (now with 200,000 miles) since 2001. David took us on a test drive and then carefully explained and demonstrated all the technology features of our new XC60 and set us up for Volvo On-Call. The buying process with David was extremely pleasant and he patiently and thoroughly answered all of our questions. The bottom line is that this is a great dealership and their employees are courteous and accommodating, and really work for the customer. Volvo makes fantastic vehicles and test drives of 2015 Hyundai Santa Fe and Acura MDX just did not have that "solid Volvo feel" to us. I have several Volvo dealerships in the metro Atlanta area that I could have pursued for a new vehicle but found that the service and price available at Greenville Automotive were unbeatable and well worth sacrificing a day's vacation and a 4.5 hour round trip. My only regret is that their service and parts departments are too far away for us to reasonably utilize. In 20 years when we MIGHT consider another new vehicle, we'll be headed to Greenville, SC! More
What a lifesaver! I was in from out of state for a softball tournament and had engine trouble. I walked in to the service center, needless to say, in a highly stressed I was in from out of state for a softball tournament and had engine trouble. I walked in to the service center, needless to say, in a highly stressed state. Kaley calmly and efficiently let me know they would do what they could to get me on my way as soon as possible. Well, they did and I was without missing a single game! I cannot thank you enough More
Professional and courteous sales service. Great car. Yesterday I purchased a vehicle at Greenville Luxury and the experience was excellent. Sid Kachole took me for an extensive test drive to be sure eve Yesterday I purchased a vehicle at Greenville Luxury and the experience was excellent. Sid Kachole took me for an extensive test drive to be sure everything about the car was satisfactory, and also explained a lot about how to use the features of the car. David Hanna then led me through buying process and then further explained in detail the car functions, and got me set up with the Volvo On-Call. The finance work with Tony Sanzara was very quick and easy. The overall experience was highly professional and positive. Would definitely shop here again and recommend to my friends. More
sometimes mistakes happen I had an on-going issue in which has finally been handled. It has taken several months (7), several complaints, and several trips to the dealership. I had an on-going issue in which has finally been handled. It has taken several months (7), several complaints, and several trips to the dealership. I must be honest and say that I personally believe things could have been handled much more efficiently and effectively but somehow I "slid through the cracks and fell by the wayside." I am still somewhat angry and question the cause of the delays but grateful that finally there is a happy ending. I would like to thank Sid for going above his duties insuring that the problem was handled. Without his help, I think I would still be waiting and complaining. I can't say just how grateful I am! More
simply the BEST I found the F Type I was looking for on the Greenville Website. I live in Chicago, so visiting the dealership was not practical. I called to inqui I found the F Type I was looking for on the Greenville Website. I live in Chicago, so visiting the dealership was not practical. I called to inquire about the car, explaining that I was out of state but would like to purchase the car if we could strike up a good deal. In the course of one week, Darren and Sam took care of the sale, financing, paperwork, and shipping the car to me. They were in constant contact with me, I could not be more pleased with my purchase, and the customer service has been the best I have ever experienced. The follow thru on every part of the sale was extremely thorough . My Thanks to the whole team for job well done, You have a customer for life. More