Jaguar Land Rover Porsche Volvo Cars of Greenville
Greenville, SC
Filter Reviews by Keyword
By Type
Showing 393 reviews
Things made right I purchased a new 2016 xc90 hybrid last May. I was super excited about it, until October when the computer failed and the car died while I was out of I purchased a new 2016 xc90 hybrid last May. I was super excited about it, until October when the computer failed and the car died while I was out of town. Volvo of Louisville fixed it after a week of waiting on parts. I had a mysterious fuel line leak in February and the gasket on the sunroof fell off in April. Needless to say, my xc90 had fallen out of favor. In May the maps and navigation decided to fail as well. I knew something had to change . Lee, my salesman as well as Brant,the GM went to Volvo and arranged for me to trade that car out for a new 2017 xc90. I'm steaming clear of the hybrid this time. A big shout out to Lee however in the painful year for listening and following through to make the situation right. More
Buying a new Range Rover Sport A great experience from start to finish! Our sales person, Chad Chambers, was very professional and knowledgeable. I love my new Range Rover Sport! T A great experience from start to finish! Our sales person, Chad Chambers, was very professional and knowledgeable. I love my new Range Rover Sport! Thank you, Chad! More
Professional and Efficient We certainly did not expect to buy a Volvo. We had tested an Audi, VW, Chevy Impala and BMW 5-Series, etc. Driving past the Volvo dealership we noti We certainly did not expect to buy a Volvo. We had tested an Audi, VW, Chevy Impala and BMW 5-Series, etc. Driving past the Volvo dealership we noticed a different look in one particular Volvo. It was the S90. We had known about the great reviews and awards for the XC-90 and decided to look at the S90. The car was much more than we had thought it might be. However, it did not sell itself. Sami (our salesman) and the managers who agreed to our asking price for both the S90 and our Acura trade-in were the deciding factors - especially Sami. After many car buying and trading experiences, we pretty much know what we like in both a salesman and dealership. Both lived up to the following: a salesman (or sales woman) who is knowledgeable, friendly, not pushy, not full of BS about how "I'm working for you - not the manager" (give me a break, please).and who listens to our desires and works efficiently to satisfy them. Sami did all of that and in one word was "professional." The dealership worked with us and made the paperwork and whole process very efficient. You would expect that from car dealers today, but believe me, they are not all the same. As an example, the Service Manager called to say that they were concerned that our new S90 was maybe not prepared for the winter driving in our area. The S90 came with summer tired and he wanted to equip our car with new Michelin All-Weather tires. This was done and we were allowed to keep the summer tires as well. He simply stated that he was concerned for the safety of my wife (her car, of course) in the winter. I was not particularly surprised as Volvo has always been very safety safety minded , but this was above and beyond what could be reasonably expected. The S90 is a brand new concept and it has had several "service updates" but she loves it. Keep up the good work Volvo and give Sami a raise. He deserves it.. More
Awesome experience!! I bought an F-Pace and never left my house! Sid made all this happen online and on the phone. He gave me the best price and had the car delivered the I bought an F-Pace and never left my house! Sid made all this happen online and on the phone. He gave me the best price and had the car delivered the next day!! I would recommend this dealership to anyone looking to buy a car. They made my experience seamless and easy. Very professional start to finish. Thanks Sid!! More
great salesman and people lee was great in helping me to understand the basics of the xe t and was helpful in his instructions on the sporty sedan. His down to earth cooperatio lee was great in helping me to understand the basics of the xe t and was helpful in his instructions on the sporty sedan. His down to earth cooperation helped me get through some of the newer technology of this vehicle. Thanks again lee. Finance was smooth also. More
Fantastic experience getting my F pace! I can't say enough about the staff at Greenville Jaguar, everyone I came into contact with were very professional and pleasant to deal with. I hav I can't say enough about the staff at Greenville Jaguar, everyone I came into contact with were very professional and pleasant to deal with. I have to single out Chad my salesman for extra kudos. He took his time to explain everything about the F pace and what a great vehicle it was. I truly felt that during the Test Drive, Chad wanted me to really get a feel for the car, never rushed, and never pressured. I really felt as if he were looking out for my best interest. I cannot recommend Chad enough if you want a salesman who truly understands the Jaguar brand and will work with you to find the perfect vehicle! Thanks to everyone for helping me get into this superb vehicle!!! More
Very good experience Lee did an excellent job patiently taking the time to understand what I was looking for before articulating his recommendations and facilitating the t Lee did an excellent job patiently taking the time to understand what I was looking for before articulating his recommendations and facilitating the transaction. Scott seems to know more about the cars than anyone. His insight, and passion for the Porsche brand, was instrumental in the decision making process. More
Phenomenal car buying experience To sum it up in a word: wow! I had the pleasure of working with Angie and Don initially by phone and then in person. They were both very kind, transpa To sum it up in a word: wow! I had the pleasure of working with Angie and Don initially by phone and then in person. They were both very kind, transparent, and knowledgable before, during and after the sale. I live in Charlotte and it was 100% worth the quick drive down to Greenville to get to work with such a great team. More
No help in trading; poor customer service I told him about the service/contact from the service department. It didn't appear that anything was done about this. I also told him I wanted to tr I told him about the service/contact from the service department. It didn't appear that anything was done about this. I also told him I wanted to trade my car for a loaner car. He passed me off to a salesman who would NOT give me a cost on the car I wanted (unless I came to the dealership). More
Amazing Service from Start to Finish!! Have you ever driven over 10 hours to purchase a vehicle---my husband and I did! Our experience was well worth the drive because of the first class e Have you ever driven over 10 hours to purchase a vehicle---my husband and I did! Our experience was well worth the drive because of the first class experience we had at this dealership. From the initial contact by phone until the delivery of the vehicle, every one at this dealership went out of their way to get things right! And the friendliness and service did not end at the time of the sale! Unfortunately we found a small problem with the vehicle after we were back home, and William Duke made certain it was taken care of. I would highly recommend this dealership to family and friends. I sure do wish it was a bit closer to home!! More