207 Reviews of Jaguar Land Rover Ocala - Service Center
Amber was my service rep. She was very friendly and informative. she routinely kept me updated on the progress of my service. Very pleased with the experirence. She was very friendly and informative. she routinely kept me updated on the progress of my service. Very pleased with the experirence. More
Jennifer was a pleasure to work with! She was very professional and attentive and I was able to make the purchase I needed within half an hour of meeting her. If you're in the market fo She was very professional and attentive and I was able to make the purchase I needed within half an hour of meeting her. If you're in the market for a sedan or SUV, definitely stop in Land Rover Jaguar of Ocala and ask for her! More
My service team was professional and knowledgeable. I waited about 3 1/2-4 hours for my annual maintenance check up, but the entire staff was courteous. They made me very comfortable during the wait. My waited about 3 1/2-4 hours for my annual maintenance check up, but the entire staff was courteous. They made me very comfortable during the wait. My only concern was I was told that I needed some repairs asap and that a part would be ordered that following day. There was no communication regarding progress of parts ordered for repairs and I had to repeatedly call to get a response as to when can I bring the car back for repairs. More
Warranty work , and they have my car for over 3 days now. Didn’t give me a loaner to use. What kind of service is this? Call to check on the car, they said will call you right back, but 2 days later still no Didn’t give me a loaner to use. What kind of service is this? Call to check on the car, they said will call you right back, but 2 days later still no response. Trouble service I have to found my own way back home!! More
They were very accommodating. I work very long hours and can not get to the dealership for the service needed on my vehicle so they brought a car to me, picked mine up and then returned the next day. Very can not get to the dealership for the service needed on my vehicle so they brought a car to me, picked mine up and then returned the next day. Very easy to work with!! More