206 Reviews of Jaguar Land Rover Ocala - Service Center
Amazing service at the service area, knowledgeable team and super nice customer service. Thank you very much for taking care my car. I am very happy to purchase from you guys. and super nice customer service. Thank you very much for taking care my car. I am very happy to purchase from you guys. More
Key Fob and Tires Car was moved from another location and the key fob was not reprogrammed which required us to drive back up from Land O Lakes to get this done. Tir Car was moved from another location and the key fob was not reprogrammed which required us to drive back up from Land O Lakes to get this done. Tire pressure was not checked. 3 tires at 50 psi and one at 28 psi. No stem valve covers on any tire. More
Courteous Jake was very pleasant and got me situated quickly. He made a couple of service recommendations that made sense to me, so I approved. The service de Jake was very pleasant and got me situated quickly. He made a couple of service recommendations that made sense to me, so I approved. The service dept. was proactive and performed a recall procedure. The service tech noticed an issue with the rear toe link bushings and since the replacement parts were on hand, they were replaced under warranty. After leaving, I noticed my steering wheel was not aligned properly, so I returned to the dealer, and Jake immediately took my car back to the service dept. to have it corrected. I deducted one star because the tech who took the car on the test drive should have noticed this. Overall, it was a positive experience. More
Service department was friendly, well managed as far as time. Checked everything out while I was there, and went well beyond what I expected. 2nd time I've worked with Jake, he is forthright and honest. time. Checked everything out while I was there, and went well beyond what I expected. 2nd time I've worked with Jake, he is forthright and honest. More
Excellent Excellent service Jake has always taken care of us in a timely manner we get royal treatment all the time he knows how much we like Lange Rovers we're coming back soon Jake has always taken care of us in a timely manner we get royal treatment all the time he knows how much we like Lange Rovers we're coming back soon for a trade-in. More
I've had my Jaguar serviced at Jaguar-Ocala since they opened. They've always taken great care of my car and me. I highly recommend this dealership. opened. They've always taken great care of my car and me. I highly recommend this dealership. More
Awesome Team Made an appointment and dropped the car off for a few items. During the investigation of a few items, the Technician noticed an issue with the headlin Made an appointment and dropped the car off for a few items. During the investigation of a few items, the Technician noticed an issue with the headliner and they let me know they needed to order the replacement. Installed and looking fantastic. More
They can do magic! They were able to fix a scratch in my rim to look like it never happened! It was done super fast and looks great! Very happy! They were able to fix a scratch in my rim to look like it never happened! It was done super fast and looks great! Very happy! More
What a beautiful, new,clean, and spotless dealership with awesome employees. Jake in service was very attentive and always updated me on progress on my vehicle. awesome employees. Jake in service was very attentive and always updated me on progress on my vehicle. More
Installation of Activity Key My experience with the Service Department has always been excellent! Everyone is friendly and willing to explain things to me about my shiny new high My experience with the Service Department has always been excellent! Everyone is friendly and willing to explain things to me about my shiny new high tech car! As I am moving back to Colorado I will miss them!! More