206 Reviews of Jaguar Land Rover Ocala - Service Center
The service department addressed all warranty issues including a few I didn’t know about since the warranty was about to expire in a week. Great service team including a few I didn’t know about since the warranty was about to expire in a week. Great service team More
The person scheduling the appointment refused to answer my questions and said the service assistant would help me with those. I drove 45 minutes to find out that my oil change was going to cost $806.00. Wh my questions and said the service assistant would help me with those. I drove 45 minutes to find out that my oil change was going to cost $806.00. When I questioned why the fees were so high I was told the air filter alone cost $400.00. I left with nothing done and suggested that the person answering the phone actually be informed enough to answer the customers questions. Believe it or not, I did get the oil changed somewhere else and the air filter price there was $50.00. I More
First time visit. Jake and the mechanic who serviced our range rover were very professional and helpful. Will return for jaguar service in the future. range rover were very professional and helpful. Will return for jaguar service in the future. More
I' d say it was outstanding service. My car was towed in I' d say it was outstanding service. My car was towed in on Friday afternoon with a coolant leak, they assessed the problem and made the repairs and I' d say it was outstanding service. My car was towed in on Friday afternoon with a coolant leak, they assessed the problem and made the repairs and had the car back to me by 5pm Saturday. More
Jake is very professional and knowledgeable as a Service Advisor! I’ve enjoyed dealing with him, and look forward to continuing to work with him in the future! Advisor! I’ve enjoyed dealing with him, and look forward to continuing to work with him in the future! More
Jake was extremely helpful in working with me on the issues we were having with our check engine light. The problem was properly diagnosed after three previous attempts at the Orlando Land Rover Servi issues we were having with our check engine light. The problem was properly diagnosed after three previous attempts at the Orlando Land Rover Service Department. More
As always, I was met by a professional and knowledgeable advisor (Jason) at the car and we went over what needed to be done. I was in for my annual and other small items. Went to the waiting room (which w advisor (Jason) at the car and we went over what needed to be done. I was in for my annual and other small items. Went to the waiting room (which was appropriately configured for today's realities) and had a couple of great coffees. The maintenance was done timely and without a hitch. Jason gave me some good advice on future needs which I appreciated. Now the concerning issue. I needs some minor repairs done on the front bumper and Down Town Collision was recommended by another advisor. I looked them up on line and I would never go there. In a poor section of town, the repair facility looked to be dirty, unprofessional and (frankly) scary. Not a a good recommendation. More
Had a pleasant experience for my service appointment. Staff was courteous and the wait was short. Even offered to wash the car. Will definitely be back for all car service. Staff was courteous and the wait was short. Even offered to wash the car. Will definitely be back for all car service. More
Timely service in a clean environment. Everything was explained to me prior to service. The detailing of the car was a nice touch. Third time to the dealer explained to me prior to service. The detailing of the car was a nice touch. Third time to the dealer More