Jaguar Land Rover Ocala

Alexandra was very professional and welcoming us into the dealership she even did a video of the car showing all of the features and she was a joy to work with dealership she even did a video of the car showing all of the features and she was a joy to work with More

This lady is so sweet and helpful!!!! She knows everything she works with!!! She has a great deal of enthusiasm for what she is doing ! Good job ! everything she works with!!! She has a great deal of enthusiasm for what she is doing ! Good job ! More

Well, I don't have much to say because my car was a gift and I didn't have to deal with the dealership much BUT the person that did said Shawn was great. Also, when I went to pick up the vehicle, Kenny was and I didn't have to deal with the dealership much BUT the person that did said Shawn was great. Also, when I went to pick up the vehicle, Kenny was awesome at going over the paperwork and Steven was especially knowledgeable on training me on all of the vehicle instruments. Thank you all!! More

First time using this service department. I came in for a recall and regular service. The process went smoothly and the customer service was great. recall and regular service. The process went smoothly and the customer service was great. More

Cheryl went above and beyond to see that our families needs were met with our vehicle purchase. She provided us with answers to all of our questions and even made a video showing the vehicle before we ca needs were met with our vehicle purchase. She provided us with answers to all of our questions and even made a video showing the vehicle before we came. I wish all of my purchases could be as simple and hassle free as that which I had with Jaguar Land Rover Ocala. More

Excellent customer service. Will go back to buy again . Very easy transaction even though I was out of state. First class treatment all the way Very easy transaction even though I was out of state. First class treatment all the way More

Jason in Service and Erik in Valet were beyond amazing! I will never switch dealerships as long as the service remains this fabulous! Thanks for taking care of me and my car! will never switch dealerships as long as the service remains this fabulous! Thanks for taking care of me and my car! More

The sales department and the Manager were friendly, gave us all the details needed to make the purchase happen. Helped us with test drive to decided on which vehicle to buy. Their team effort helped us to us all the details needed to make the purchase happen. Helped us with test drive to decided on which vehicle to buy. Their team effort helped us to make a decision on buying the Land Rover in one visit. More

Took my car in for service and only one word can describe my experience, that word is spoiled! This dealer has ruined me for other car dealerships! The level of kind caring professional treatment has made me my experience, that word is spoiled! This dealer has ruined me for other car dealerships! The level of kind caring professional treatment has made me a customer for life! Also with the ability to schedule my appointment on line, total easy! More

problem not resolvedwill address when annual service due problem not resolved will address when annual service due shortly still dealing with cabin exhaust fumes and it is a real problem I am not happy th problem not resolved will address when annual service due shortly still dealing with cabin exhaust fumes and it is a real problem I am not happy this is not resolved More