Jaguar Land Rover Ocala

As always, I was met by a professional and knowledgeable advisor (Jason) at the car and we went over what needed to be done. I was in for my annual and other small items. Went to the waiting room (which w advisor (Jason) at the car and we went over what needed to be done. I was in for my annual and other small items. Went to the waiting room (which was appropriately configured for today's realities) and had a couple of great coffees. The maintenance was done timely and without a hitch. Jason gave me some good advice on future needs which I appreciated. Now the concerning issue. I needs some minor repairs done on the front bumper and Down Town Collision was recommended by another advisor. I looked them up on line and I would never go there. In a poor section of town, the repair facility looked to be dirty, unprofessional and (frankly) scary. Not a a good recommendation. More

Had a pleasant experience for my service appointment. Staff was courteous and the wait was short. Even offered to wash the car. Will definitely be back for all car service. Staff was courteous and the wait was short. Even offered to wash the car. Will definitely be back for all car service. More

Timely service in a clean environment. Everything was explained to me prior to service. The detailing of the car was a nice touch. Third time to the dealer explained to me prior to service. The detailing of the car was a nice touch. Third time to the dealer More

Service Department handled everything within their control timely and satisfactory. Service Rep. stated that the situation is rare so they have requested and are awaiting assistance from Headquarters. control timely and satisfactory. Service Rep. stated that the situation is rare so they have requested and are awaiting assistance from Headquarters. More

The Range Rover dealership in Ocala, Fl is tops in customer service. They aim to please and they do it professionally time after time. The staff from sales to service work as a team. We all benefit! customer service. They aim to please and they do it professionally time after time. The staff from sales to service work as a team. We all benefit! More

Great Jake is always awesome toWorkWith. I appreciate Great Jake is always awesome to Work With. I appreciate having a loaner vehicle so I don’t have to Get behind with work. Thx Great Jake is always awesome to Work With. I appreciate having a loaner vehicle so I don’t have to Get behind with work. Thx More

Jake has been extremely professional, he is attentive to our needs and always takes care of us when we come in with our vehicle. He was patient in working with me to teach me how to connect my vehicle to th our needs and always takes care of us when we come in with our vehicle. He was patient in working with me to teach me how to connect my vehicle to the Wi-Fi at home for updates to the display in the future. More

Cheryl was great and the #1 reason I ordered from Ocala. I had car shipped from Sarasota LR dealer. She was fantastic. The finance guy Sean was great as well I had car shipped from Sarasota LR dealer. She was fantastic. The finance guy Sean was great as well More

Jennifer was the absolute BEST! She found me the exact car I wanted within the hour and got me in it in less than a day. If you’re looking for somebody thorough who truly takes what you want and follows t car I wanted within the hour and got me in it in less than a day. If you’re looking for somebody thorough who truly takes what you want and follows through then she’s the one for you! This dealership and customer service is far superior to any others I contacted and I am so pleased with my service start to finish. Thank you, thank you, thank you! More

Oil change was done ahead of schedule amazing customer service from Jake and the team. Service dept are the unsung heroes of the Ocala dealership!!! service from Jake and the team. Service dept are the unsung heroes of the Ocala dealership!!! More