Jaguar Land Rover Ocala

This was by far the easiest auto transaction I have ever been a part of. The negotiation went back and forth and was straight and to the point. Keep in mind, we did all of this electronically because I do been a part of. The negotiation went back and forth and was straight and to the point. Keep in mind, we did all of this electronically because I do not live in Florida. After final numbers were decided, Cheryl offered to deliver my new Defender six hours to Georgia. We signed all of the paperwork at my kitchen table, she showed me options on the vehicle and was on her way. I would definitely do business with Cheryl again in the future because I put a great deal of value on customer service. Completely satisfied customer! More

Thank you, Cheryl P! Very professsional, helpful, patient & knowledgeable!! Sean was great too! They both made it happen! So glad we went to Ocala! Tj and Z. & knowledgeable!! Sean was great too! They both made it happen! So glad we went to Ocala! Tj and Z. More

Took my Range Rover Evoque in for service...I was very satisfied with my service...Jake was my service guy and he was very professional from start to finish!! Thanks, Jake satisfied with my service...Jake was my service guy and he was very professional from start to finish!! Thanks, Jake More

The staff in the service department were polite and knowledgable. The only complaint I have is soap used in courtesy car wash leaves a terrible milky film. That should be improved. knowledgable. The only complaint I have is soap used in courtesy car wash leaves a terrible milky film. That should be improved. More

Amazing they were willing to work with me any way to get me in the deal that we were both happy with very very happy. me in the deal that we were both happy with very very happy. More

Everyone in the Service Department, starting with our Service Writer, Jason, has been accommodating and knowledgeable each time we have taken our LR4 in for service. We live 2+ hours away, but they work Service Writer, Jason, has been accommodating and knowledgeable each time we have taken our LR4 in for service. We live 2+ hours away, but they work hard to make it easy for us and treat us like we're local. More

Everyone was extremely friendly and helpful! This was by FAR the BEST experience I have ever had purchasing an auto! I cannot say enough good things about Steven! Not only is he extremely knowledgeable by FAR the BEST experience I have ever had purchasing an auto! I cannot say enough good things about Steven! Not only is he extremely knowledgeable about the Range Rovers, he is very pleasant to work with! Not pushy at all! He knew I was very picky about certain colors and options. It took a few weeks to find the perfect one. The minute he found it he called me to come look at it! Land Rover is VERY lucky to have Steven on their team! More

Working with Kylee and Ken during the purchase of my new Range Rover Sport was very great. They were both very professional, provided great communication. Range Rover Sport was very great. They were both very professional, provided great communication. More

I am impressed with their overall service. Jake has worked with me all 3 times I have been there and he is knowledgable, thorough and efficient. worked with me all 3 times I have been there and he is knowledgable, thorough and efficient. More

I always have a good experience when I go in for service. I don't require much attention, but each time I've gone in at least two people have ensured I'm comfortable and have what I need. The services I I don't require much attention, but each time I've gone in at least two people have ensured I'm comfortable and have what I need. The services I get are always explained so there are no surprises. There's not much seating in the waiting area, but I think that's because few people have to wait. I've always had my choice of seats, never that situation where you have to nestle in between two other people. The guys are always efficient and my waits have been less than 5 minutes before getting to the paperwork bits and then I'm on my way. The couple times I have opted to wait for my car there were several updates as each service was completed. Both times I used the shuttle service the ride was enjoyable and I felt completely safe. We were going to need to wait a couple hours once for a repair and we asked if we'd like to be taken somewhere to grab a bite or do some shopping so we did. Getting back to the center was easy - the driver found us with no problems. One bit of advice if you schedule online. Give them a call if you need a shuttle or loaner. That information doesn't always make it to the guys and loaners are sometimes tough to come by. Last week we hopped over to check out a Discovery Sport that was available. Kylee was fun to work with and there was no pressure. She stayed well after closing, and after the ink had dried, to ensure we were all set with questions about our new vehicle. It's always appreciated to be able to work with someone who takes a laid back approach to sales and then sees it through to the end. More