Jaguar Land Rover Ocala

I always have a good experience when I go in for service. I don't require much attention, but each time I've gone in at least two people have ensured I'm comfortable and have what I need. The services I I don't require much attention, but each time I've gone in at least two people have ensured I'm comfortable and have what I need. The services I get are always explained so there are no surprises. There's not much seating in the waiting area, but I think that's because few people have to wait. I've always had my choice of seats, never that situation where you have to nestle in between two other people. The guys are always efficient and my waits have been less than 5 minutes before getting to the paperwork bits and then I'm on my way. The couple times I have opted to wait for my car there were several updates as each service was completed. Both times I used the shuttle service the ride was enjoyable and I felt completely safe. We were going to need to wait a couple hours once for a repair and we asked if we'd like to be taken somewhere to grab a bite or do some shopping so we did. Getting back to the center was easy - the driver found us with no problems. One bit of advice if you schedule online. Give them a call if you need a shuttle or loaner. That information doesn't always make it to the guys and loaners are sometimes tough to come by. Last week we hopped over to check out a Discovery Sport that was available. Kylee was fun to work with and there was no pressure. She stayed well after closing, and after the ink had dried, to ensure we were all set with questions about our new vehicle. It's always appreciated to be able to work with someone who takes a laid back approach to sales and then sees it through to the end. More

Very friendly and professional. Made us feel comfortable and relaxed. We made the service appointment and we were greeted right away. Car was taken to service and completed in a reasonable time. and relaxed. We made the service appointment and we were greeted right away. Car was taken to service and completed in a reasonable time. More

This was a great place to shop for a high end automobile. Courteous and informed staff made the process easy, smooth, even enjoyable. I will buy a car form these folks again. Courteous and informed staff made the process easy, smooth, even enjoyable. I will buy a car form these folks again. More

Knowledgeable ... friendly ... efficient ... and, fair! Really everything you would hope to find when purchasing a vehicle. All of the staff were great, but Cheryl set the bar in delivering a truly enjoy Really everything you would hope to find when purchasing a vehicle. All of the staff were great, but Cheryl set the bar in delivering a truly enjoyable experience ... I’ll definitely be a return customer when purchasing my next vehicle! More

I had an unexpected issue on a vehicle purchased in December. I pulled into the dealership unannounced and received prompt service. I was provided a loaner vehicle until repairs were completed. When December. I pulled into the dealership unannounced and received prompt service. I was provided a loaner vehicle until repairs were completed. When I picked up my vehicle, it was as clean as the day I purchased it. Thank you. More

Excellent facility, friendly personnel, and good location . Overall a enjoyable experience that will keep me coming back for the future needs of my Jaguar and possible future purchase. . Overall a enjoyable experience that will keep me coming back for the future needs of my Jaguar and possible future purchase. More

Jason, Jake and Jay are awesome! Always take care of them and get the job done. Best service dept. Highly recommend. Great service as always. and get the job done. Best service dept. Highly recommend. Great service as always. More

Jake is awesome! He always helps me graciously with a smile. He explains thoroughly what was done so that I understand. He always goes the extra mile. smile. He explains thoroughly what was done so that I understand. He always goes the extra mile. More

Had a wonderful experience buying a car here, never had a more family approach and comfortable experience when searching this is my first car and couldn’t be more happier thank you more family approach and comfortable experience when searching this is my first car and couldn’t be more happier thank you More

We are always very pleased with the customer care and service we receive at your dealership. We are closer to Jacksonville, but rather drive a little further for the excellent customer service we receive service we receive at your dealership. We are closer to Jacksonville, but rather drive a little further for the excellent customer service we receive. More