Jaguar Land Rover Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 613 reviews
Amber was my service rep. She was very friendly and informative. she routinely kept me updated on the progress of my service. Very pleased with the experirence. She was very friendly and informative. she routinely kept me updated on the progress of my service. Very pleased with the experirence. More
Very friendly and personal service . Everyone from start to finish , professional . Speed of transaction appreciated Everyone from start to finish , professional . Speed of transaction appreciated More
Service department provided poor customer service non responsive to customer concerns nor committed to terms on the bill of sale. In three years we never got a loaner while the car was being serviced. responsive to customer concerns nor committed to terms on the bill of sale. In three years we never got a loaner while the car was being serviced. More
Rachel was terrific. Knowledgeable, professional and courteous very nice to work with.would recommend JLR Knowledgeable, professional and courteous very nice to work with.would recommend JLR More
Price of vehicle was great as advertised so we decided to purchase vehicle. When I was signing paperwork and preparing to write the check to purchase vehicle I was informed the price is $2995 higher than ad purchase vehicle. When I was signing paperwork and preparing to write the check to purchase vehicle I was informed the price is $2995 higher than advertised because everyone who buys a vehicle has to pay this mandatory fee which includes bogus services such as sanitizing the vehicle, etc. you have no choice you have to pay for it. My daughter loved the car so we paid that fee. We then take the car home and when the fuel was low we attempted to put gas in the car only to find the fuel door wouldn’t open. We brought it back to the dealership and were told the entire mechanism was not working and we’re charged for the repairs. They sold us a 2019 Mercedes with a broken fuel door then didn’t even offer to compensate us for our inconvenience at all. I thought they would have comped the parts or labor or in some way tried to be fair because the fuel door was it functional when we purchased the car. We have never had such poor service and will never return. More
Everyone is friendly, knowledgeable and helpful with all of our questions. The buying process was painless of our questions. The buying process was painless More
Almost lost me upon arrival Jenn put in the extra effort to make the deal go through. to make the deal go through. More