Jaguar Land Rover Ocala

Everyone at the dealership was so nice and took the time to sit and talk every thing over about our new vehicle, absolutely love this dealership! Rob is the man! to sit and talk every thing over about our new vehicle, absolutely love this dealership! Rob is the man! More

They were very helpful throughout the buying process. They even delivered the paperwork and vehicle to my house. They even delivered the paperwork and vehicle to my house. More

They were all very helpful and efficient. We love the car. They made buying a car very easy! We love the car. They made buying a car very easy! More

Everybody was friendly and pleasant. Haylie was very eager to do whatever it took to please us with our new vehicle. Haylie was very eager to do whatever it took to please us with our new vehicle. More

Cheryl was wonderful. Kind and informed. Took her time with us. Went above and beyond to please us. We’ll be back. Kind and informed. Took her time with us. Went above and beyond to please us. We’ll be back. More

We arrived late in the afternoon and Hayley showed us a number of cars which we were able to test drive. She wasn’t pushy and helped us stay within our budget objectives number of cars which we were able to test drive. She wasn’t pushy and helped us stay within our budget objectives More

Gabe was great as well. I am happy with my purchase. I'd buy again. I am happy with my purchase. I'd buy again. More

Very customer serviced, friendly, detailed. Steven is extremely knowledgeable of the cars offerings / options. He exceeded my expectations Steven is extremely knowledgeable of the cars offerings / options. He exceeded my expectations More

Haylie & Jennifer were beyond excellent. They were helpful, knowledgeable, and professional during the car buying process. I left very satisfied with my land rover defender knowing that I ca They were helpful, knowledgeable, and professional during the car buying process. I left very satisfied with my land rover defender knowing that I can always go back for assistance if needed. And I received a very fair trade-in value. I highly recommend this dealership. 5 stars all the way More

Worst dealer ever. I have had all luxury brands and even Range Rovers in Miami, this Ocala dealer its the perfect example of how a dealer can affect a whole almost perf I have had all luxury brands and even Range Rovers in Miami, this Ocala dealer its the perfect example of how a dealer can affect a whole almost perfect name like Land Rover. When I say almost its because Ocala Land Rover limit the possibility to be perfect. They sold me a certified pre-owned Range Rover NEVER CERTIFIED and confirmed by them that was never certified or even serviced. So I escalated and the “owner” of the dealers authorized to return unit and I could choose another one, so I trusted in them and their explanation but 1 year later when reviewing taxes I noticed that I received a check from the dealer with no explanation on paystub , no letter , no calls. So at the end, they never exchanged as promised, they took the range as a trade in, with normal taxes and upside down!!! I bought 2 cars in a month!! Can you imagine my upside down and the consequences of this? They with words offered me what I needed fairly and to meet Land Rover standards of customer experience but they just scammed me, they stole my money and the GM sean dont even know what the check its about and dont know how to search for it!! Can you imagine? I spoke with the former sales agent that sold me the Cars and he told me all the history and this dealer its cracking from the inside. He blamed specially Sean the GM of Sales. I cant even write in a book the description from the sales guy about Sean. At the end this week I have been trying to show him how they scammed and lied to me but as usual, with smiles and beautiful words , they just hitted hard my pocket, my emotions, my experience, my mental health. I will escalate but please, no matter if you need to drive 24 hours or flight to other state or city… DONT FALL IN THE CLAWS OF LAND ROVER OCALA… You have been warned. Im gonna open a report with BBB, consumer protection, bad reviews everywhere, among many others. I ll do my best effort to spread this, specially when I was able to confirm by the former sales agent that sold me the units, that all this is true. Attaching screenshot of the answer of the GM when I told him I was going to escalate. “Do what you must”. 🧠 More