Jaguar Land Rover Newport Beach

If you're looking for an stress-free car buying experience with top-notch customer service, I highly recommend Ted Schwartz at Jaguar Land Rover Newport Beach. He, Dana Beyer, Omar Suarez and the r experience with top-notch customer service, I highly recommend Ted Schwartz at Jaguar Land Rover Newport Beach. He, Dana Beyer, Omar Suarez and the rest of the team were amazing. Thank you so much for making this such a memorable and enjoyable experience! More

Sean, Dana, Tim, Kyle and Nathaniel, THANK YOU FOR YOUR WHITE GLOVES SERVICES. I have owned many cars and experienced various dealerships but I do not recall a better sales team than yours. You make Land WHITE GLOVES SERVICES. I have owned many cars and experienced various dealerships but I do not recall a better sales team than yours. You make Land Rover Newport Beach the top dealership ever! Bravo More

5 STARS! !! Hands down. This was my first Range Rover purchase EVER. Our sales rep Jesus was compassionate, professional and made our experience one of the be !! Hands down. This was my first Range Rover purchase EVER. Our sales rep Jesus was compassionate, professional and made our experience one of the best ever. From beginning to end, My husband and I were super impressed with this particular dealership & employees. Valet service as we arrived. An amazing barista made us an incredible coffee while we waited. Jenna... I adore her. Beautiful, knowledgeable and simply an Angel. She assisted me after Jesus. This Dealership literally rolled out the red carpet. More

Traded in our G-Wagen and purchased a Range Rover with less than 35,000 miles on it from this dealership. Within days, the parking camera starts malfunctioning and check engine light comes on. Next, SOS f less than 35,000 miles on it from this dealership. Within days, the parking camera starts malfunctioning and check engine light comes on. Next, SOS functionalities are no longer operational. It seems like they take in cars at near failure, perhaps without inspecting them or concealing the issues if they do. The car we bought was serviced at the same dealership since it was purchased new so they should be aware of these issues. When we justifiably sought accommodations due to the issues manifesting themselves so soon after the purchase, we were essentially told to kick rocks. Our sales associate Alan Hernandez responded to our text message expressing frustration and seeking help with a condescending "thumbs up" emoji, practically mocking us and laughing at our faces. This is beyond poor customer service; it was a malicious response. It is now apparent he was all fake smiles and pleasantries until we signed the paperwork and drove off the lot. Here we were thinking we would be repeat customers and have our family members buy from them... More

I recently purchased a beautiful new Jaguar Sedan here and I couldn't be happier. This is my 3rd new vehicle purchase At Jaguar Newport Beach in the past 4 years. The entire team was friendly and welcomi and I couldn't be happier. This is my 3rd new vehicle purchase At Jaguar Newport Beach in the past 4 years. The entire team was friendly and welcoming but my Sales Agent Jonathan Halliday is truly exceptional! He has become a friend. Never pushy and always polite. He went out of his way to make what seemed like the impossible happen. During my purchase last week I had the pleasure of meeting Client Relations Angel.....Oops! Manager Dana Beyer who came with goodies in tow but most importantly, to make sure I was satisfied and had whatever I needed to make the visit smooth and flawless. I am committed to the brand and the fine staff there in Newport. I love my new sedan and greatly appreciate the time and care given with each purchase. More

My partner and I recently purchased a Range Rover Velar from Land Rover Newport Beach, and the entire experience was exceptional. Dana, Nate, Omar, and Sean were all fantastic—responsive, knowledgeable, an from Land Rover Newport Beach, and the entire experience was exceptional. Dana, Nate, Omar, and Sean were all fantastic—responsive, knowledgeable, and incredibly helpful throughout the entire process. From browsing cars to finalizing financing and paperwork to walking us through the vehicles features, they made everything smooth and stress-free. Customer relations/Dana was especially a delight to work with—attentive, friendly, and made it a memorable experience for us (and our elder dog!). We couldn't be happier with both our new car and the top-notch service we received! More

This honest review is for a hard earned but well deserved 5 stars. Placed an order for a custom build in April 2024. Good communication with Jesus Arellano, my salesman. Got regular updates and on Octobe 5 stars. Placed an order for a custom build in April 2024. Good communication with Jesus Arellano, my salesman. Got regular updates and on October 2nd received the good news - my custom built 2025 Range Rover Sport arrived at the dealership. October 9th, our scheduled pickup day, I was beyond excited especially upon receipt of a text message confirming my car was ready! We drove to the dealership, waited a few minutes, were greeted by Jesus, met the Sales Manager and GM, and from them received the most disappointing, incredible news - the car was no longer there, another salesman removed the “SOLD” sign and sold it to somebody else! Imagine our disbelief and disappointment? We were upset, to put it mildly. We walked out not wanting to listen to anything more they had to say. Tim Sandquist, the Sales Manager, approached us in the car with another apology. He said he would like to make things right and will do everything he can to make it happen. We were too upset to even consider further dealings with them. Told him we’ll think about it and left. He reached out to me 2 days later saying he may have found a solution to the problem. Against the advice of family and friends, I decided to give Tim a second chance because I felt he was sincere and really wanted to make amends. They found a vehicle that is a very close match to my original build plus MORE - it was an AUTOBIOGRAPHY! Unfortunately, upgraded features meant more money also. But Tim made an offer we couldn’t refuse. I knew then my instinct served me well and I made the right decision. Tim delivered on his promise. On the day we picked up “my new car”, we again met Jesus and Tim and was introduced to Dana Beyer, the Client Relations Manager. She was just wonderful. The three of them worked together and went the EXTRA MILE to show us how committed they were in making it up to us. We got VIP treatment and the follow through is impressive. Tim, Jesus, and Dana…thank you for turning a bad situation around and giving it a most satisfying happy ending. I feel like I gained new friends in you. I know it was not an easy task. You definitely earned and deserve these five stars ⭐️⭐️⭐️⭐️⭐️! P.S. Shoutout to Omar also. You’ve been very helpful in introducing me to my new Autobiography’s technical capabilities. More

I had great experience at JKR buying my Range Rover. The service was fantastic and very smooth! The following people at JLR made my experience buying my Range Rover a fantastic experience Omar, Jus The service was fantastic and very smooth! The following people at JLR made my experience buying my Range Rover a fantastic experience Omar, Justin, Nate and Dana, More

Thank you to Land Rover Newport Beach. I love my Defender and the service I received. I can’t wait to recommend to my fellow Land Rover Enthusiasts. Dana, my guest manager was fantastic. S I love my Defender and the service I received. I can’t wait to recommend to my fellow Land Rover Enthusiasts. Dana, my guest manager was fantastic. She made us feel right at home. We had luxury butler service. We have never been treated that way before. Dana even communicated us a few times after we left and to make sure we got home okay. Sean and Tim were fabulous to work with. Tim got my Fiance and I in the car we want and the price we love for our business. Sean, was easy to work with. No pressure at all. Super chill man. Gorgeous showroom, lovely amenities. Most importantly, superior service. We left feeling so spoiled!!!! Thank you Dana, Sean and Tim. Omar, also a big thanks for the knowledge you provided. It’s lot to remember but we will try. J.P.L. More

In May 2024, I built my 4th Range Rover online—a 2025 Range Rover Sport Autobiography. I called Land Rover Newport Beach, and Sean, a sharp and upbeat salesperson, got back to me right away to set up an Range Rover Sport Autobiography. I called Land Rover Newport Beach, and Sean, a sharp and upbeat salesperson, got back to me right away to set up an appointment. The next day, he reviewed my build sheet and, after a quick chat with his sales manager Tim, my order was placed—no deposit needed! On September 16th, Sean surprised me with a call: “Ken, your new car is here! It’s incredible!” I met with him the next day, and the delivery process was seamless. Omar, the product specialist, walked me through all the amazing features, while Jenna, the finance manager, carefully explained the optional care packages. And Dana, the product manager, went above and beyond by bringing chilled water and snacks on a silver tray—such a nice touch! Driving my new car is a dream, with its powerful 4.4L V8 engine and fantastic features like the center console fridge and top-notch sound system. I couldn't be happier with the five-star, first-class experience from Sean and his amazing team at Land Rover Newport Beach! A Five Star, First Class experience from Sean and his amazing, incredibly knowledgeable team at Land Rover Newport Beach! More