Jaguar Land Rover Newport Beach

Exceeded my Expectations My sales associate, Nina Galateanu, was very enthusiastic and knowledgeable about the F-Type Jaguar. I was only browsing when I went into the showr My sales associate, Nina Galateanu, was very enthusiastic and knowledgeable about the F-Type Jaguar. I was only browsing when I went into the showroom and she tok me under her wing. Within an hour I had a deposit down, and the next afternoon I had the car. My husband said that I mqde up my mind and bought this car faster than I can decide on new underwear. More

Great Buying Experience We had a very pleasant experience buying a slightly used Jaguar. The sales agent (Nina) was especially pleasant, but everyone we met was helpful and n We had a very pleasant experience buying a slightly used Jaguar. The sales agent (Nina) was especially pleasant, but everyone we met was helpful and nice. More

Very satisfied with the excellent service. I must say how impressed I'm with this dealership. In the service dpt mr Cervantes has to be one of the best . Customer service is great. And most of I must say how impressed I'm with this dealership. In the service dpt mr Cervantes has to be one of the best . Customer service is great. And most of all , the technicians always returned my Jaguar and Rover driving like new! As a consumer I demand the best service and I get it here. Thank you ! More

Excellent Customer Service Very professional and well managed team. Extremely happy with their service and expect to return many times for additional service. Thank you for your Very professional and well managed team. Extremely happy with their service and expect to return many times for additional service. Thank you for your help. BTW. This survey rating site stinks bc it doesn't keep an accurate character count for my 'review' More

Jaguar purchase Great experience! My Sales person was Sheriq. My purchase was easy, professional, and smooth process. I highly recommend this dealership! I drove in Great experience! My Sales person was Sheriq. My purchase was easy, professional, and smooth process. I highly recommend this dealership! I drove in from out of state and would buy again from this dealership! More

bad service They let me to pay for the first service which should be for free and eventhough to let me to pay for the rental car , my car brand new and have full They let me to pay for the first service which should be for free and eventhough to let me to pay for the rental car , my car brand new and have full gruantee on it. More

COMPLETE JAGUAR SHOPPING We have dealt with the same service manager Steve Cervantes for over 17 years on our Jags that we purchased here. Always helpful, timely, and knowledg We have dealt with the same service manager Steve Cervantes for over 17 years on our Jags that we purchased here. Always helpful, timely, and knowledgeable, especially in this tech age. More

No integrity The expectation of a Land Rover dealership is integrity and service. To begin, I was looking for a nice used land rover for 6 months in the Newport A The expectation of a Land Rover dealership is integrity and service. To begin, I was looking for a nice used land rover for 6 months in the Newport Area. Eventually a car was found. I asked to drive the car at the service center as it was for sale and displayed there..they said the sales division on Jamboree would have to arrange it. Drove to the "sales" center....arranged to have the car ready for a test drive Saturday morning. The next day I show up...excuse "they forgot" to get the car ready..so I could not drive it.."can you come back tomorrow?". Arranged an appointment the next morning and was told everything will be ready....When I arrived on time, I was informed the car was out on a "test drive"..so long story short they had me drive to the dealer 3 times, 2 with specific appointments only to sell the car out from under me. Never again. More

a dealership with no integrity The dealership and Stephen Brown the head General Manager of the dealership is currently under DMV investigation for many different violations. Starti The dealership and Stephen Brown the head General Manager of the dealership is currently under DMV investigation for many different violations. Starting with the holoding of a vehicles TITLE for one year 2nd holding of the window sticker for one year 3rd making customer sign a non export agreement 4th violation not sending in paper work to register the vehicle with DMV customer has no plate no registration nor the title to the vehicle. keep in mind the vehicle is paid in FULL!! 5th violation the paper work is held off the property. This investigation should spread through all of PenDragons/Hornburg dealerships throughout California. More