Jaguar Land Rover Newport Beach

First service experience with new Velar So helpful and accommodating! I had a quick service issue but was leaving town for a month. My service manager drove me to the airport in my car and s So helpful and accommodating! I had a quick service issue but was leaving town for a month. My service manager drove me to the airport in my car and stored it there inside for the month I was gone. When I came back my car was perfect! Fresh wash and ready to go! ***** More

Easy to deal with and working with Salesman Nate McLeod- My husband and I have been here many times but were pleasantly surprised at how easy this Range Rover sale was by dealing with salesman Nate Mcleod- My husband and I have been here many times but were pleasantly surprised at how easy this Range Rover sale was by dealing with salesman Nate Mcleod- We are looking forward to seeing him in a few months when we will be ready to buy a new Aston Martin DB11- More

Fantastic experience from start to finish! From sales, Lalit to manager Scott to finance, Sean- it could not have been better. Great customer service all the way thru the process. We bought a u From sales, Lalit to manager Scott to finance, Sean- it could not have been better. Great customer service all the way thru the process. We bought a used car but were treated like we bought the 200k car. They were friendly, patient and knowledgeable and made it fun. More

Wonderful Service Rep. It’s always been a pleasure to deal with Luke Woodman. He always remembers prior work being done or quoted upon, with a terrific friendly attitude. It’s always been a pleasure to deal with Luke Woodman. He always remembers prior work being done or quoted upon, with a terrific friendly attitude. He’s the Best and highly recommend him - takes really good care of “my baby”! More

I am always treated with care and respect, I have been servicing my cars at Jaguar Land Rover for over 10 years. I feel safe and confident that I will be taken care of. My service Rep Steve Cer I have been servicing my cars at Jaguar Land Rover for over 10 years. I feel safe and confident that I will be taken care of. My service Rep Steve Cervantes, is knowledgeable, efficient and honest. I always feel I am in good hands. More

Horrible customer service!! I wish I can give them zero stars for the horrible customer service they provided. I came in on a Saturday to lease a car and all sales people where t I wish I can give them zero stars for the horrible customer service they provided. I came in on a Saturday to lease a car and all sales people where too busy to help. I came back again the next day (Sunday) towards closing and there were at least 3-5 sales people that threw me around to each other because they didn’t want to help. If they took 1 minute out of their day to address me: they would’ve found out that I was dropped off via Uber there both days so I can drive my new car home. I will be going to Mission Viejo Land Rover tomorrow and lease from them. I’ve leased my last 2 range rovers from Mission Viejo and customer service was outstanding! Much better than what I’ve experienced here at Newport Beach! Not even ONE salesman wanted to address what I needed! More

Rockey is a liar. Don’t believe him! I walked away from an Encino deal because Rockey from Land Rover Newport Beach called me and said he has the 2 cars I’m looking for. I drove all the w I walked away from an Encino deal because Rockey from Land Rover Newport Beach called me and said he has the 2 cars I’m looking for. I drove all the way from LA and on my way Rockey calls and says he’ll have both car ready at the showroom in 45-min for test drive. I arrive there and get greeted by him and the he disappears and sends someone to show us the cars. The first car in the showroom is the wrong specs and he doesn’t have the correct specs he said he does over the phone. Even worse, the other car was not in the showroom and he sent someone to drive us 20min away to see it. We arrive to the other lot and they don’t have the keys and we can’t even open the car or test drive it. Rockey is the worst sales person ever and he is nothing but a liar. He’s a professional lair. DO NOT Rockey under any circumstances. I would give ZERO stars review for this dealership. I can’t believe a dealership would walk away from 2 serious car deals. Worst dealership ever. Never expected such a terrible service from a Land Rover dealership. More

Service Dept - Linda Gemayel, Svc. Consultant She went above and beyond when dealing with Extended Warranty coverage, I bought it 4 yrs ago, when buying my Used 2007 Jag XK Conv She went above and beyond when dealing with Extended Warranty coverage, I bought it 4 yrs ago, when buying my Used 2007 Jag XK Conv More

Best Car Buying Experience Ever - Highly Recommend My Sales Associate Nina Galateanu was fabulous. She found me exactly what I was looking for and then some! She kept me updated during her search for m My Sales Associate Nina Galateanu was fabulous. She found me exactly what I was looking for and then some! She kept me updated during her search for my perfect Certified pre-owned white Range Rover Sport. Nina was so pleasant, enthusiastic and accommodating throughout the entire process - no sales pressure just an unbelievable efficient and easy car buying experience. Thank you Nina you were such a pleasure to work with - loving my new car - More

New Toy After few German and Italian cars , I decided to try an unknown ( to me ) A Jaguar XJ Sport. I'm very impressed and happy to have chosen this car and After few German and Italian cars , I decided to try an unknown ( to me ) A Jaguar XJ Sport. I'm very impressed and happy to have chosen this car and have talked about it with my friends. More