Jaguar Land Rover Newport Beach

Very positive experience Max was my salesman and he was very friendly and helpful. He explained everything very thoroughly and there were no surprises...very smooth transacti Max was my salesman and he was very friendly and helpful. He explained everything very thoroughly and there were no surprises...very smooth transaction. The Discovery is a great car and exactly what I was looking for. Thanks for all your help, Max. More

Stay AWAY Stay far away. Dealership is obviously way to big to care about their customers. Nina was my sales person. Went from being super helpful to the exact Stay far away. Dealership is obviously way to big to care about their customers. Nina was my sales person. Went from being super helpful to the exact opposite. Really showed her true side. STAY AWAY! More

Our expectations were exceeded Moyca, our sales consultant, went above and beyond in every way from sourcing the exact F-Type we were looking for to having it brought to Newport Bea Moyca, our sales consultant, went above and beyond in every way from sourcing the exact F-Type we were looking for to having it brought to Newport Beach the next Day. The Paperwork and entire delivery process was completed in no time!! Thank you so much Moyca!! 5 stars all the way!! More

Best Dealership in SOuthern California We have a dealership 10 minutes from our home and were looking at new and used Range Rovers. After comparing both, we decided on the Range Rover HSE. We have a dealership 10 minutes from our home and were looking at new and used Range Rovers. After comparing both, we decided on the Range Rover HSE. Nina in Newport made an appointment with us and showed us 3 cars within our criteria. We walked away with our dream car and no hassle. Nina was efficient, professional, listened to what we wanted and delivered without wasting a minute of our time. We will be back every 3 years and only work with her. Thank you for such a great experience. More

Jaguar Land Rover Service Steve Cervantes is an outstanding service representative at Jaguar. His extensive knowledge concerning my XK Jaguar was comprehensive and professional Steve Cervantes is an outstanding service representative at Jaguar. His extensive knowledge concerning my XK Jaguar was comprehensive and professional. A customer can always rely on Steve's expertise and know that Steve will always follow through on providing platinum customer service. More

Great service Had some issues with my car Luke and his team took great care of it and haven’t had an issue since great job, Thank you Had some issues with my car Luke and his team took great care of it and haven’t had an issue since great job, Thank you More

Well taken care of Steve Brown and his team took great care of us, resulting in a great deal and positive experience. I would highly recommend them to anyone looking fo Steve Brown and his team took great care of us, resulting in a great deal and positive experience. I would highly recommend them to anyone looking for a new or used Land Rover. More

Excellent selection of cars and friendly staff I drove in with my older Range Rover and 3.5 hrs later I had drove away with a new and better car. The large inventory and selection is what made me I drove in with my older Range Rover and 3.5 hrs later I had drove away with a new and better car. The large inventory and selection is what made me decide on this this dealership. Everyone was friendly and I did not feel pressured. Ahmed Younes gets 5 stars. More

Excellent buying experience I highly recommend this dealership and salesperson Nina in particular. She is knowledgeable, amiable and efficient. Sales Manager Jeff and Finance M I highly recommend this dealership and salesperson Nina in particular. She is knowledgeable, amiable and efficient. Sales Manager Jeff and Finance Manager Todd were also great to work with. The transaction fir my F Pace went smoothly and everything was transparent. The 2 guys that explained post-sale how to operate all the technological features in the vehicle were also very helpful. More

Serious DISAPPOINTMENT Car wash was poor. Water stains, didn't wipe down windows, interior dash, or vacuum. The rep called me to tell me that my sound issues were not co Car wash was poor. Water stains, didn't wipe down windows, interior dash, or vacuum. The rep called me to tell me that my sound issues were not covered by warranty, because it was software upgrade, which I doubt was upgraded before I purchased the car. So I out an additional $109 out-of-pocket. The rep then said he would call me on Monday, but I ended up calling him to find out the status of my car, even though I explained to him that I was leaving the area by Monday if the car service was not ready. Also, I was led to believe that whole cilajet treatment would be for the entire car, but was only for the hood. Overall I was seriously disappointed by the expectations that were conveyed, and then did not materialize. Quality of the service was then subjected by that disappointment and further compounded with a half-@xx car wash. Finally, the car rental I picked up was a lower end Jag XE. It lacked the performance, and overall feel that I've associated to Jaguar as a luxury high end brand. I did not like driving it! It made me question whether or not Jaguar is a high end luxury car. Recommend that you do not let someone drive a lesser model car if you are looking to maintain the high end quality reputation for Jaguar. Needless to say, the next time I service my car there and a rental is required, I will pass. Some notable pluses = Front desk rep was very friendly and attentive. Service rep that drove me to pick up rental was also nice and friendly. More