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Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

Naples, FL

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326 Reviews

326 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

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October 08, 2020

Luke was very helpful with my problem, and did it in a timely manner. They fixed the problem in two days, and also give me a loner car until they could get it repaired. He was also very customer oriented More

by richardu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Oct 14, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Jaguar - Land Rover Naples. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

October 06, 2020

My experience with Naples Luxury Imports is always excellent! Michael is always very helpful and professional and the girls at the service desk are very efficient and polite! More

by klusk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

I called for a service appointment recently and spoke to Luke Allen. He was very professional, knowledgeable and friendly. I appreciate great service and I wanted Naples Luxury Imports to know he is a gre More

by Fason01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
September 30, 2020

Very professional and easy to work with! You can tell Luke is a guy that really enjoys his job, and treats customers with great respect! I actually enjoy stopping in for service on my car now! Thanks L More

by Jon F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
September 25, 2020

Great sales and customer service. Easy to schedule visits. No complaints. Employees are friendly and accommodating. Service is completed the first time and on time. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bending
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Jaguar - Land Rover Naples. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 25, 2020

Had to get my two tires replaced because of a hole in my tires and Michael Cabrera and the service team made it quick and easy to get my new tires in and on my car! Recommend them to anyone! More

by kenneyoshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello, we are very happy Michael and our team could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

September 21, 2020

Michael, my service advisor, always assures that service is carried out on my vehicle promptly and accurately at the best value possible. My vehicle is always returned clean and repaired with a full inspect More

by Khale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Khale, thank you for your great feedback! Our team here at Jaguar - Land Rover Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We look forward to your next visit! Take care!

September 08, 2020

Great customer service, got me in and out quickly, will definitely return! Spacious waiting area with tv and great coffee. Car serviced quickly and even washed for me! Bonus! More

by Kary2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Sep 14, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Kary, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 05, 2020

Had a recall. Luke was very friendly and he was able to get me in right Very Friendly and Courteous service, they even washed the car. More

by Skye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Sep 07, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Thank you so much for your kind words about your experience here at Jaguar - Land Rover Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2020

2019 Land Rover Envoque Great customer service. Extraordinary. Michael was so helpful and courteous. The loaner care is a great value added. Car was nicely washed and cleaned. Explanation of is More

by gsdavis0602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

It really means a lot to us that you took the time to write such a positive review about Jaguar - Land Rover Naples so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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