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Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

Naples, FL

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326 Reviews

326 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

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October 31, 2020

Luke was great as usual. I needed an appointment for engine warning light and he got me in quickly and took care of the problem he even notified me of a recall that had to be done As always my car w More

by Msruddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
October 31, 2020

I have been a service customer for over 10 years. Their service department is outstanding. I have never had any issues with their work on my Land Rover and Jaguar. Their evaluation and maintenance suggesti More

by dhsgolf01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Nov 11, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you for your great feedback! Our team here at Jaguar - Land Rover Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 31, 2020

Luke Allen handled the service on my F Pace and my F Type. He was efficient and kept me informed about the progress the techs were making every step of the way. More

by thormel266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Nov 11, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Thormel, thank you for your great feedback! Our team here at Jaguar - Land Rover Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 29, 2020

I purchased my Jaguar from Naples Luxury Imports and have been working with David Ross for the service of the vehicle. David and the entire service team is great to work with. They are professional, polite More

by david.hoogterp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ross
Nov 11, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi David! We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

October 27, 2020

Another great experience at Jaguar Naples. David Ross is exceptional. Professional, knowledgeable and always willing to go above and beyond to make sure I am completely satisfied. More

by Free
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Ross
Nov 11, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Free, we are very happy David and the staff provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 27, 2020

Great Service. No problems at all. Always very accommodating and anxious to please. From scheduling the service to the final car wash and everything in between, David Ross and Naples Jaguar-Land R More

by Growler
Recommend Dealer
Yes
Employees Worked With
David Ross
Nov 11, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! Have a fantastic day!

October 20, 2020

Service was exceptional.. I stopped by the dealership because my car would not start-even after I put a battery charger on it. Luke Allen was super helpful. He is a real asset to this dealership. He arra More

by dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Nov 11, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Dave, here at Jaguar - Land Rover Naples, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2020

Issues I had with my Land Rover Discovery were resolved. Issues I had with my Land Rover Discovery were resolved. Michael Cabreara, my service advisor did a great job explaining everything to me. They prov More

by sol5366
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Jaguar - Land Rover Naples. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

October 10, 2020

Great working with Michael Cabrera! Keep me informed of what needed to be repaired on the car, helped get me a loaner car and would highly recommend the service department p. More

by Wishing4CA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Jaguar - Land Rover Naples to have earned it.

October 10, 2020

Naples Luxury Imports always offer quality services, the staff is very polite and you feel welcomed. My experience with Michael is always the best. He is very professional, always willing to help you and o More

by Marcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Marcos, thank you for your great feedback! Our team here at Jaguar - Land Rover Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

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