Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

Excellent Land rover has Great customer service and a very family friendly environment and professional service representative .they are very attentive to your Land rover has Great customer service and a very family friendly environment and professional service representative .they are very attentive to your needs. I will recomend this dealership to all Mr friends and family,great service More

Outstanding attention to detail I had scheduled replacement of power steering pump and steering box on my beloved Land Rover without appreciating the scope of the task. But no worrie I had scheduled replacement of power steering pump and steering box on my beloved Land Rover without appreciating the scope of the task. But no worries - Technical Master Ed manhandled the parts into submission while assistant service manager David applied a cold compress. I am extremely satisfied with the results, especially with the late substitution of the brake master cylinder that Manny diagnosed and installed, all without bleeding out my cheque book. My baby drives like new and stops when I ask which is all great comfort to my passengers when I drive like crap. Thank you Land Rover of Naples - you rock so that I don't roll ! More

Perfection as always! Always a simple and easy process performed with utmost professionalism. Important reason why I have bought five jaguars from this dealership, and sure Always a simple and easy process performed with utmost professionalism. Important reason why I have bought five jaguars from this dealership, and sure I will continue to purchase in the future. More

Best purchase EVER before and after the sale!! I purchased my Land Rover in 2013 from a beautiful, classy and knowledgeable sales associate named Sarah. I have owned many vehicles in my lifetime bu I purchased my Land Rover in 2013 from a beautiful, classy and knowledgeable sales associate named Sarah. I have owned many vehicles in my lifetime but have never had such a pleasurable experience with any other dealership as I have with Naples Land Rover. The purchase was just the start to a wonderful relationship with this dealership as it was met with ease and smoothness. The service after the sale has been exceptional as well. You feel like they roll out the red carpet for you upon every service visit! Thanks to all who make me feel like a queen for a day when I bring my car in for whatever reason!! More

Annual service and replacement of grill Excellent service from Michael although annual service took longer than I expected it to. The grill work was done well and quickly once the part came Excellent service from Michael although annual service took longer than I expected it to. The grill work was done well and quickly once the part came in. More

Delivered service as promised. Friendly and professional My service rep delivered exceptionally in a friendly, professional manner. It wa first visit to the service department and he made me feel welcome and My service rep delivered exceptionally in a friendly, professional manner. It wa first visit to the service department and he made me feel welcome and assured that I would be well cared for. I will definitely be returning. More

First service This was my first service experience at Land Rover Naples. Michael Cabrera, my Service Advisor, was professional, friendly, thorough, and very knowle This was my first service experience at Land Rover Naples. Michael Cabrera, my Service Advisor, was professional, friendly, thorough, and very knowledgable. As it was a 60,000 mile service with additional parts being ordered, he ensured I was provided with a new loaner to use throughout, and notified me as soon as my car was ready for pick up. Based upon this experience, I would not hesitate to use Land Rover Naples' service department again. However, I do wish they would redesign the pick up/drop off area. Both times, it was chaotic and quite difficult to find parking. Clients and porters were jockeying for space to both maneuver and park (the service drive was full) and the lane beside it had cars parked there, leaving only one lane in which to get through both ways. Definitely not what one would expect from a luxury car dealership. Needs immediate attention. More

Minor service for part on my rear view mirror Unbelievable service. had a slight problem the a part under the rear view mirror and within 20 minutes my car was returned repaired AND washed!!! That Unbelievable service. had a slight problem the a part under the rear view mirror and within 20 minutes my car was returned repaired AND washed!!! That is what you can call excellent service. Based on past times at this dealership I will be returning for all my service More

Service Great service and very speedy and informative feedback. Prompt and accommodating info when car was fixed. Fast delivery and check out on pick up next Great service and very speedy and informative feedback. Prompt and accommodating info when car was fixed. Fast delivery and check out on pick up next day More

Excellent Customer Service Courtesy, knowledgeable and helpful staff all around! Quality work completed prior to the anticipated completion date. Will definitely have Naples Lan Courtesy, knowledgeable and helpful staff all around! Quality work completed prior to the anticipated completion date. Will definitely have Naples Land Rover complete all future needs. More