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Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

Naples, FL

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326 Reviews

326 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

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May 10, 2019

Service repair The atmosphere and ambience of this dealership is exceptional. Very knowledgeable, friendly, and courteous personnel. My experience was very good. More

by CEDJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lumia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Mickey
Jun 07, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you very much for this kind review. We are pleased to hear that your service went well! We always strive for 100% customer satisfaction and to provide the highest level off customer service. Please do not hesitate to reach out to us should you ever need anything in the future! Best Regards, Jaguar Land Rover Naples

May 06, 2019

New key reprogram Michal was excellent and assisted me quickly and in a friendly manor. I needed a fast turn around time on the purchase of a new key and he delivered More

by tsondrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you for this kind review of Michael. He is a great advisor and we are pleased that you had a pleasant experience with him. Please do not hesitate to reach out should you ever need anything in the future. Respectfully, Jaguar Land Rover Naples

April 22, 2019

Jaguar service Naples Great customer service by service manager Jennifer. Was kept up to date on a software update and provided with a loaner. Great service! Thank you. More

by Pstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mickey
Jun 07, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you so much for this kind review. We are pleased to hear that you had a great experience with Jennifer, and we definitely agree that she is a great asset to the team! We welcome you back anytime you may need anything in the future! Respectfully, Jaguar Land Rover Naples

April 12, 2019

Exceptional Service I was delighted with the service I received. David Ross was very knowledgeable and courteous! My XJ Jaguar was returned to me in a timely fashion an More

by mary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ross
Jun 07, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Mary, We are so glad to hear that you were delighted with your service! David truly is a great asset to the team, he brings a lot of knowledge! Enjoy your Jaguar XJ & please know that we welcome you back any time you may need anything at all in the future! Respectfully, Jaguar Land Rover Naples

April 11, 2019

Excellent!! Called for service on car air conditioner on Wednesday Brought car in that day Was given a beautiful Jaguar loaner Work was under warranty Car w More

by Kim Frangos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The fella at the car rental desk, sorry I forgot his name. Polite, respectful and courteous
Jun 07, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Kim, Thank you very much for this kind review. We are so glad you were able to get in and out and that you were provided with a nice loaner! We always strive to go above and beyond for our customers needs. Please stop back and see us should you ever need anything in the future. Respectfully, Jaguar Land Rover Naples

April 07, 2019

Service David Ross is outstanding.!!!! Very smart and service oriented. Listens and takes the appropriate action. No need to say anything else but you have More

by boaterherb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ross
February 09, 2019

OUTSTANDING SERVICE Michael took great care of us. In addition to the regular service, he discovered a problem that required a software update. He got us a wonderful lo More

by NaplesJag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2019

goes above and beyond Rasti goes above and beyond in his work to make sure all of my needs are met.I would highly recommend naples import because of their service and re More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasti Havlik
January 08, 2019

Annual service Outstanding in all aspects; Sergio is exceptional. I greatly appreciate the consistency that I encounter each time I interact with this dealership. More

by JPZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you so much for this pleasant review. We agree with you that Sergio is an exceptional employee. We are thrilled that you had such a great experience with Sergio and with our dealership. We welcome you back in the future for anything you may need! Respectfully, Jaguar Land Rover Naples

December 31, 2018

Flawless process. Met expectations. Excellent customer service. Clean facilities. Met projected cycle time for service. Friendly staff. Car returned cleaner than it was when submitted More

by jaguarxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! We are excited that you got to enjoy our top-notch customer service. Thank you for this pleasant review! If you ever need anything in the future, we always welcome our loyal customers with open arms! Respectfully, Jaguar Land Rover Naples

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