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Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

Naples, FL

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326 Reviews

326 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

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April 22, 2020

Helpful dealership Jennifer Mickey was fantastic. Helpful and concerned. Kept me well informed. This is the 2nd vehicle purchased at this dealership and hopefully more More

by ranger rover sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Shoplack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2020

Excellent Michael Cabrera was excellent in taking care of my issues and following up with me. The service department did a good job on the repairs. More

by saroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2020

Michael’s level of service is at the top! Fast, efficient, and all inclusive attention to details – – by going the extra mile, Michael’s personal involvement in taking care of my Jaguar is very muc More

by Frank
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2020

Always above and beyond! I purchased my land rover from Naples Luxury Imports 4 years ago and have returned to this dealership for all service and repairs. This dealership pr More

by aauais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Instruction of Range Rover Software Tyler was very patient and thorough. He also told me to call back anytime for further instructions. He was willing to visit my home to provide thi More

by slane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello, Thank you for your kind review of Tyler. He sure knows his stuff! We are glad you enjoyed the encore experience. Please let us know if you ever need anything in the future. Respectfully, Jaguar Land Rover Naples

February 13, 2020

Tyler Mastaglio-Encore Service Tyler Mastaglio was amazing. Very knowledgeable and spoke in a manner that was very understandable. Never tried to speak over/above us. He has a grea More

by Dllane64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Thank you for this review. We agree that Tyler is great and very knowledgeable! We are happy to hear that you enjoyed your encore experience. Please do not hesitate to reach out if you ever have any questions or referrals in the future. Respectfully, Jaguar Land Rover Naples

December 13, 2019

Tyler came to my house to show me everything about my E-Pace. He was an amazing help. He set up my emergency program amount other things. I really appreciated his help More

by Gerio7769
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Shoplack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mastaglio
November 13, 2019

Jennifer was a pleasure to work with & Everything was comple Service was quick, efficient and completed everything .Jennifer took the time to show me and explain to me all of the changes re the updates. More

by jeanetteevert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ross, Rasti Havlik
October 14, 2019

Excellent first annual service. Excellent overall experience; drop off of vehicle, service write up, loaner car process and dealership ambiance were 5 star. Torrey Shoplack followed More

by BillB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Shoplack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Service was excellent! Was given a beautiful car for they day, work was done timely and everyone was very kind. I will be glad to go back for the next service check! More

by AVogl
Recommend Dealer
Yes
Employees Worked With
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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