Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center
Naples, FL
326 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center
Helpful dealership Jennifer Mickey was fantastic. Helpful and concerned. Kept me well informed. This is the 2nd vehicle purchased at this dealership and hopefully more Jennifer Mickey was fantastic. Helpful and concerned. Kept me well informed. This is the 2nd vehicle purchased at this dealership and hopefully more in the future. More
Excellent Michael Cabrera was excellent in taking care of my issues and following up with me. The service department did a good job on the repairs. Michael Cabrera was excellent in taking care of my issues and following up with me. The service department did a good job on the repairs. More
Michael’s level of service is at the top! Fast, efficient, and all inclusive attention to details – – by going the extra mile, Michael’s personal involvement in taking care of my Jaguar is very muc efficient, and all inclusive attention to details – – by going the extra mile, Michael’s personal involvement in taking care of my Jaguar is very much appreciated! Frank Butler More
Always above and beyond! I purchased my land rover from Naples Luxury Imports 4 years ago and have returned to this dealership for all service and repairs. This dealership pr I purchased my land rover from Naples Luxury Imports 4 years ago and have returned to this dealership for all service and repairs. This dealership provides excellent customer service always! I just recently had my vehicle complete it's 4th year annual service and Michael Cabrera, my service advisor, went above and beyond. Michael explained all of the necessary maintenance/repairs and associated costs to me upon receipt of the vehicle and was kept up to date throughout the whole process. I was provided a detailed estimate and inspection report on my vehicle. During a test drive the service technician identified an additional two problems I was unaware of and Michael promptly called and explained the issues and the repair needed. The service department took care of both additional problems promptly! I cannot say enough positive things about this dealership and my service advisor. This dealership is about 100 miles from my home and I will bypass all local dealers to give them my business because I am treated like a valued customer every time. Michael Cabrera is a service advisor I trust and I know when my vehicle is received by him all repairs and maintenance requirement are fulfilled so I can enjoy the premium ride quality and performance as if it were the day I drove the vehicle home when brand new. More
Instruction of Range Rover Software Tyler was very patient and thorough. He also told me to call back anytime for further instructions. He was willing to visit my home to provide thi Tyler was very patient and thorough. He also told me to call back anytime for further instructions. He was willing to visit my home to provide this service which was extremely helpful. More
Tyler Mastaglio-Encore Service Tyler Mastaglio was amazing. Very knowledgeable and spoke in a manner that was very understandable. Never tried to speak over/above us. He has a grea Tyler Mastaglio was amazing. Very knowledgeable and spoke in a manner that was very understandable. Never tried to speak over/above us. He has a great demeanor! More
Tyler came to my house to show me everything about my E-Pace. He was an amazing help. He set up my emergency program amount other things. I really appreciated his help E-Pace. He was an amazing help. He set up my emergency program amount other things. I really appreciated his help More
Jennifer was a pleasure to work with & Everything was comple Service was quick, efficient and completed everything .Jennifer took the time to show me and explain to me all of the changes re the updates. Service was quick, efficient and completed everything .Jennifer took the time to show me and explain to me all of the changes re the updates. More
Excellent first annual service. Excellent overall experience; drop off of vehicle, service write up, loaner car process and dealership ambiance were 5 star. Torrey Shoplack followed Excellent overall experience; drop off of vehicle, service write up, loaner car process and dealership ambiance were 5 star. Torrey Shoplack followed up on my 1 year ownership to make sure all was well. More
Service was excellent! Was given a beautiful car for they day, work was done timely and everyone was very kind. I will be glad to go back for the next service check! day, work was done timely and everyone was very kind. I will be glad to go back for the next service check! More