Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center
Naples, FL
326 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center
Great experience 1st service and cut tire. Luke did a great job taking care of me & my vehicle. My vehicle was fixed, and cleaned and ready earlier then expected. 1st service and cut tire. Luke did a great job taking care of me & my vehicle. My vehicle was fixed, and cleaned and ready earlier then expected. More
Exceptional service always provided in a timely and professional manner. Michael Cabrera is very professional and very thorough. Great communication between service department and customer. professional manner. Michael Cabrera is very professional and very thorough. Great communication between service department and customer. More
Michael is always prepared before you arrive-your service records at hand, listens to the problem, then acts quickly to get the process started. He finds a comfortable place for you to wait or arranges a lo records at hand, listens to the problem, then acts quickly to get the process started. He finds a comfortable place for you to wait or arranges a loaner and keeps you informed throughout the process and quickly returns phone calls More
Outstanding Customer Service Michael Cabrera has been my service contact for several years. He is always very professional and gives sound advice regarding the type of repairs I m Michael Cabrera has been my service contact for several years. He is always very professional and gives sound advice regarding the type of repairs I must do immediately vs those that can be safely deferred. He is courteous and always very conscientious. He always exceeds my expectations. More
Encore Specialist Mr Tyler Mastaglio came to my home to go over and review the features of my Jaguar F-pace. He was punctual and very professional. He was knowledgeable Mr Tyler Mastaglio came to my home to go over and review the features of my Jaguar F-pace. He was punctual and very professional. He was knowledgeable and patient while I navigated thru all the functions and features. Thank you for your help and time. More
Service Center Review I've been a long time customer of Naples Luxury Imports and find their attention to service to be very good and client requests excellent. Michael and I've been a long time customer of Naples Luxury Imports and find their attention to service to be very good and client requests excellent. Michael and Sergio go above and beyond especially if there is something major which needs to be addressed. More
Michael Cabrera I recently had my Range Rover in for service and was handled by Michael. With all the CDC guidelines on social distancing, etc, I expected things to I recently had my Range Rover in for service and was handled by Michael. With all the CDC guidelines on social distancing, etc, I expected things to be awkward and cumbersome. I couldn't have been more wrong. The dealership has made physical changes to facilitate smooth flow and Michael was completely accommodating. AND.....he fixed my problem! Thanks! More
Specialist visit Tyler Mastaglio did an excellent job of explaining the various features of our new Range Rover. I would highly recommend his services to others who p Tyler Mastaglio did an excellent job of explaining the various features of our new Range Rover. I would highly recommend his services to others who purchase a new Range Rover. More
Treated like family I'm in from Chicago, and had my dealer call ahead and schedule a service for me. When I was greeted by Michael, it was as if I had purchased my car a I'm in from Chicago, and had my dealer call ahead and schedule a service for me. When I was greeted by Michael, it was as if I had purchased my car at his dealership. He spoke to me about my Rover's issues, and outlined the work to be completed. They provided me a loaner car, and called the next day for me to pick up my car. When I arrived, Michael greeted me, reviewed the work and called for my car. The experience could not have been easier. I will refer anyone in the Naples area to purchase or have their vehicle serviced at Land Rover Naples. Thank you again Michael! More
Luke was awesome as was the entire service department today when I had my car in for regular service. Loaner was brand new and they were all delightful as usual. today when I had my car in for regular service. Loaner was brand new and they were all delightful as usual. More