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Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

Naples, FL

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326 Reviews

326 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

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May 19, 2020

Great experience 1st service and cut tire. Luke did a great job taking care of me & my vehicle. My vehicle was fixed, and cleaned and ready earlier then expected. More

by Wax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
May 21, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Here at Jaguar - Land Rover Naples, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 15, 2020

Exceptional service always provided in a timely and professional manner. Michael Cabrera is very professional and very thorough. Great communication between service department and customer. More

by L. Marie
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020

Michael is always prepared before you arrive-your service records at hand, listens to the problem, then acts quickly to get the process started. He finds a comfortable place for you to wait or arranges a lo More

by jhs
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020

Outstanding Customer Service Michael Cabrera has been my service contact for several years. He is always very professional and gives sound advice regarding the type of repairs I m More

by aileronjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Thank you so much for your positive comments about Jaguar - Land Rover Naples! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2020

Encore Specialist Mr Tyler Mastaglio came to my home to go over and review the features of my Jaguar F-pace. He was punctual and very professional. He was knowledgeable More

by Jaguar680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

It really means a lot to us that you took the time to write such a positive review about Jaguar - Land Rover Naples so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 08, 2020

Service Center Review I've been a long time customer of Naples Luxury Imports and find their attention to service to be very good and client requests excellent. Michael and More

by P. Blake Renda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Blake, thank you for your great feedback! Our team here at Jaguar - Land Rover Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

May 08, 2020

Michael Cabrera I recently had my Range Rover in for service and was handled by Michael. With all the CDC guidelines on social distancing, etc, I expected things to More

by jeepstergirl1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

We're glad to hear our staff took such great care of you! Here at Jaguar - Land Rover Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 08, 2020

Specialist visit Tyler Mastaglio did an excellent job of explaining the various features of our new Range Rover. I would highly recommend his services to others who p More

by barrylbabcock
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Barry, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Jaguar - Land Rover Naples to have earned it.

May 08, 2020

Treated like family I'm in from Chicago, and had my dealer call ahead and schedule a service for me. When I was greeted by Michael, it was as if I had purchased my car a More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Brian, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Jaguar - Land Rover Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 08, 2020

Luke was awesome as was the entire service department today when I had my car in for regular service. Loaner was brand new and they were all delightful as usual. More

by Johnd
Recommend Dealer
Yes
Employees Worked With
Luke Allen
May 09, 2020 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Jaguar - Land Rover Naples. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

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