Jaguar - Land Rover Naples - Naples Luxury Imports

My Car Buying Experience My Sales person, Torrey, discussed several different options with me, and determined my needs and priorities, then showed me a few cars, that best me My Sales person, Torrey, discussed several different options with me, and determined my needs and priorities, then showed me a few cars, that best me my needs. She listened and was very knowledgeable as well. I also went to another dealer to see a different car (not a Jaguar dealer), and the difference was amazing. She was so professional and talked about my needs, while the other dealer's sales person, just tried to get the price down where I would buy their product. I left and immediately came back to the Jaguar and Torrey, and purchased the car. More

First service This was my first service experience at Land Rover Naples. Michael Cabrera, my Service Advisor, was professional, friendly, thorough, and very knowle This was my first service experience at Land Rover Naples. Michael Cabrera, my Service Advisor, was professional, friendly, thorough, and very knowledgable. As it was a 60,000 mile service with additional parts being ordered, he ensured I was provided with a new loaner to use throughout, and notified me as soon as my car was ready for pick up. Based upon this experience, I would not hesitate to use Land Rover Naples' service department again. However, I do wish they would redesign the pick up/drop off area. Both times, it was chaotic and quite difficult to find parking. Clients and porters were jockeying for space to both maneuver and park (the service drive was full) and the lane beside it had cars parked there, leaving only one lane in which to get through both ways. Definitely not what one would expect from a luxury car dealership. Needs immediate attention. More

Delivered service as promised. Friendly and professional My service rep delivered exceptionally in a friendly, professional manner. It wa first visit to the service department and he made me feel welcome and My service rep delivered exceptionally in a friendly, professional manner. It wa first visit to the service department and he made me feel welcome and assured that I would be well cared for. I will definitely be returning. More

Annual service and replacement of grill Excellent service from Michael although annual service took longer than I expected it to. The grill work was done well and quickly once the part came Excellent service from Michael although annual service took longer than I expected it to. The grill work was done well and quickly once the part came in. More

Minor service for part on my rear view mirror Unbelievable service. had a slight problem the a part under the rear view mirror and within 20 minutes my car was returned repaired AND washed!!! That Unbelievable service. had a slight problem the a part under the rear view mirror and within 20 minutes my car was returned repaired AND washed!!! That is what you can call excellent service. Based on past times at this dealership I will be returning for all my service More

Excellent customer service. Austin my sales rep provided me with the best car buying experience I have ever had. Prior to coming to your dealership I went to Mercedes and the Ft Austin my sales rep provided me with the best car buying experience I have ever had. Prior to coming to your dealership I went to Mercedes and the Ft Myers Jaguar dealers. The others put high pressure sales tactics wanting me to sign on the spot. What a great service to have Tyler come to the house to get me acquainted with all features my car has. I appreciate the fact that he didn't rush though it. Very good experience More

Service Great service and very speedy and informative feedback. Prompt and accommodating info when car was fixed. Fast delivery and check out on pick up next Great service and very speedy and informative feedback. Prompt and accommodating info when car was fixed. Fast delivery and check out on pick up next day More

Excellent Customer Service Courtesy, knowledgeable and helpful staff all around! Quality work completed prior to the anticipated completion date. Will definitely have Naples Lan Courtesy, knowledgeable and helpful staff all around! Quality work completed prior to the anticipated completion date. Will definitely have Naples Land Rover complete all future needs. More

Service Repair My LR2 showed an engine light. Sergio set up an appointment for me and called when the vehicle was ready. He explained everything well. I recommend Se My LR2 showed an engine light. Sergio set up an appointment for me and called when the vehicle was ready. He explained everything well. I recommend Sergio to anyone. More

Exceptional! Sergio Taddeo is the best service advisor! No stone unturned! Everything he told me was done and then some! Truly a pleasure to deal with! Sergio Taddeo is the best service advisor! No stone unturned! Everything he told me was done and then some! Truly a pleasure to deal with! More