Jaguar Land Rover Minneapolis - Service Center

First service on Range Rover Great experience. Nick, my service advisor, was very professional and got me into a loaner right away while they worked on my car. It's always a great Great experience. Nick, my service advisor, was very professional and got me into a loaner right away while they worked on my car. It's always a great experience there. Everyone very courteous and friendly. More

First Service, Great Experience I took my F-Type in for it's first service. It was a great experience from beginning to end. Steve and Mike were fantastic! I took my F-Type in for it's first service. It was a great experience from beginning to end. Steve and Mike were fantastic! More

Mr.Kondratyuk I have owned diffarant kind of cars in the last 12 years and jaguar is the one that stands out to me, not only for the quality and looks! But for the I have owned diffarant kind of cars in the last 12 years and jaguar is the one that stands out to me, not only for the quality and looks! But for the survice they provide, Stive and Kelly at the front desk were very professional! And they are perfect people to represent jaguar to my opinion. Thank you Stove& Kelly More

XKR Engine Coolant My "engine coolant low" warning light was displayed on my XKR, but on checking, the level seemed fine. The problem was explained very well to me by t My "engine coolant low" warning light was displayed on my XKR, but on checking, the level seemed fine. The problem was explained very well to me by the technician, Mark. A couple of new parts were needed which were shipped in overnight. Meanwhile, Steve fixed me up with a loaner, and called me the following day when my car was ready to pick up - all nice and clean! Always great personal service, I love it. More

Brakes and Control Arm Repair GREAT service. As always, the team at Land Rover did a great job taking care of my vehicle, and getting my car done quickly. GREAT service. As always, the team at Land Rover did a great job taking care of my vehicle, and getting my car done quickly. More

Exceptional on a bad day! I recently had some complications from surgery and had my valve extension blow while going back and forth to the hospital. I was able to get a spare p I recently had some complications from surgery and had my valve extension blow while going back and forth to the hospital. I was able to get a spare put on with some outside help but was not comfortable with the readings on my dash and having the spare on my car while needing to get back to the hospital for an appointment. I hoped to stop by the land rover dealershio on my way to hopefully get some reisurance on the spure of the moment. The service tech(Nick) took the time to quickly listen to may story(bad day,bad surgery, complications and testing) and quickly help me by putting my mind at rest on the gauges on my dash. He then grabbed the tire that was bad told me to get on my way and he would call me soon and I could stop by and get the tire put back on!! He called me before I even got back to the hospial for my tests and told ne I could stop and get the tire back on!! It was a blessing on a very bad day.......... I could not worry and get back to my issues knowing that Nick had it taken care of and I could stop and get my vehicle back together and that part of my isuue(bad day) in order. Bottom line Nick read the situation,put me at ease, and quickly got me on my way with with a more critical personal issue! He then responded with the solution and put my mind at rest with in a couple hours as he said he would. What a relief. I'm still dealing with my personal surgery issues, but not my vehicle. Thank you Nick!! More

Brake job Such a pleasure to deal with this dealer and the service adviser -Nick Sparrow.(all of the staff there actually). Always personable and pleasant greet Such a pleasure to deal with this dealer and the service adviser -Nick Sparrow.(all of the staff there actually). Always personable and pleasant greeting from everyone as you peruse the fab Autos. More

Land Rover Service As always, the Land Rover dealership in Minneapolis has great customer service. They kept me informed of my repair status, looked up my warranty to e As always, the Land Rover dealership in Minneapolis has great customer service. They kept me informed of my repair status, looked up my warranty to ensure I wasn't paying for more than I needed to, and their waiting area cannot be beat. Plus they gave me a ride back to work once they determined the work could not be completed fully until the next day. More

"Break pads worn" Sunday aftetrnoon I noticed a "Service" light on the dash. I inquired only to find out my Break pads were worn. First thing Monday I called Nick in Sunday aftetrnoon I noticed a "Service" light on the dash. I inquired only to find out my Break pads were worn. First thing Monday I called Nick in Service. After a round of phone tag, we got in touch. My service was scheduled for later on that day and a car was provided for my use during the time of serivce. This experience, along with all of the others was seemless and timely. The only downside was that the car provided to me was a new and sporty little Evoque! Not exactly the sluggish LR4 I am used to...all that speed and response time got to me and not even two blocks away and I received a Speeding ticket!! OYE More

Best treatment ever! I have had a lot if different types if cars and visited many different service shops, but the Jaguar Land Rover Mpls service guys are top notch. The I have had a lot if different types if cars and visited many different service shops, but the Jaguar Land Rover Mpls service guys are top notch. The delightful shuttle driver Jerome got me to work and then picked me up when my car was ready. I've never had to use the shuttle before, but it was super. Adam was so efficient and friendly and answered all my questions. Best service experience I've ever had. More