Jaguar Land Rover Minneapolis - Service Center

Unfortunate I've had a number of car repairs performed at this facility over the years. The trend is that the quality of the services is trending downward while I've had a number of car repairs performed at this facility over the years. The trend is that the quality of the services is trending downward while the cost of the services is trending upward. I would go somewhere else for any repair that can be performed at another repair facility. But some repairs really can only be done at the Jaguar Dealership (hence they've got you over a barrel and they will hammer you any chance that they get). More

Wonderful experience Henre Rajtar was my customer service person and made things very easy. He was very detailed, patient, gave good advice and a wonderful person. Every Henre Rajtar was my customer service person and made things very easy. He was very detailed, patient, gave good advice and a wonderful person. Everyone at the dealership seemed extremely friendly and the place was very clean. Thank you for making it easy! Kelly D More

Jerome is great. Always pleased overall Great customer service. Trustworthy feeling, and good vibe from all staff. Happy with work performed on vehicle. Jerome is always on point and willing Great customer service. Trustworthy feeling, and good vibe from all staff. Happy with work performed on vehicle. Jerome is always on point and willing to help or offer good advice. More

Regaining My Confidence I own two Land Rovers: a 2005, LR3; and a 2014 LR2. I had a problem with the Luther Auto Glass vendor which (accordiing to me) resulted in a few e I own two Land Rovers: a 2005, LR3; and a 2014 LR2. I had a problem with the Luther Auto Glass vendor which (accordiing to me) resulted in a few electrical problems in the LR3. My confidence in Land Rover was beginning to be shaken as repair visits and bills began to add up. During this time, however, Nick kept his composure and worked with me through all of the problems . Adam was also there to help on more than one occasion. I am not always the easiest customer, but the guys kept cool and really came through. On my last visit, Nick worked to analyze and remedy all of my remaining problems. The LR3 (one of my favorite cars ever) is now working perfectly. I have the LR2 in for its one-year maintenance check up, and I anticipate writing another perfect review of NIck tomorrow. I cannot describe how happy I am that Land Rover delt with this situation responsibly, and I cannot say how pleased I am with Nick's service. Adam and the rest of the staff are great, too. More

Friendly & professional service. We had our 2004 Jaguar X Type in for an oil change & to replace a license plate bracket. We also had them look at a paint transfer spot on the back d We had our 2004 Jaguar X Type in for an oil change & to replace a license plate bracket. We also had them look at a paint transfer spot on the back door. We also got a ride to & from a local restaurant by Jerome. He is also a real gem. Henre is a very courteous & friendly service advisor. More

excellent as usual Adam was very helpful as always. he is the best!!!! This dealership always gives the best sales and service and would not buy any other vehicle but a Adam was very helpful as always. he is the best!!!! This dealership always gives the best sales and service and would not buy any other vehicle but a Range Rover. William Wagner MD More

100k Service for my 08' Full Size Range I have had my land rovers serviced here for many years (I've got my first range at 16 and am now 28), and wouldn't go anywhere else for service. They I have had my land rovers serviced here for many years (I've got my first range at 16 and am now 28), and wouldn't go anywhere else for service. They are great at what they do, and highly knowledgeable. There have never been any surprises when I show up to pay my bill, everything is explained ahead of time. I trust the service advisors and techs. This dealership's service level is one of the main reasons I have continued to buy rovers. More

Service you would expect for buying an expensive car. Service was great. Team treated you like first class. Adam is great. All of that was fine. Not to sound cheap, but my issue here is that they totally Service was great. Team treated you like first class. Adam is great. All of that was fine. Not to sound cheap, but my issue here is that they totally take advantage of you on the pricing of their services. I'm a doctor, and based on my calculations, it looks like their hourly service rate is above my hourly rate! I'd do the work myself but: A) I don't know how to source the parts, and B) I'm certain this would void any warranty I have left on the car. Just because we can afford a luxury car doesn't mean we are naive. Quite the opposite, actually. I know when I'm getting ripped off, and I don't appreciate it. The only thing holding me back from taking by business elsewhere is a perceived lack of options. More

Range Rover Sport This was only my second time to bring my car in for service. I could not have asked for a more pleasant experience. The office was very busy but I fel This was only my second time to bring my car in for service. I could not have asked for a more pleasant experience. The office was very busy but I felt like Adam did everything possible to get my car in and to get me in a loaner within ten minutes. I had planned to stay and wait even though it was going to be a few hours. He insisted I take one of the stylish loaners and come back in the morning. My car was done at the exact time he said it would be. I always dread these kind of appointments, but this went off without a hitch. Fondly, Julie Frandsen More

Range Rover service Our battery stopped holding a charge ... Land Rover sent roadside service twice to start car then quickly switched out old battery for a new one ... A Our battery stopped holding a charge ... Land Rover sent roadside service twice to start car then quickly switched out old battery for a new one ... All great! More